I went here in November 2017 shopping for a new v8 challenger and came from vallejo. I went in telling them I only want v8 and I got these prices already so I wont go higher and came farther for same thing. So I told them I can get a 2018 v8 33k and a 2018 v6 24k or 27k. I ended up leasing the car 3yrs a 2017 v6 nothing in it I had to fix it up with tints pipes music . i mean not even updated navi but they still trying to charge me 37k . even if i keep it im not paying that when I clearly said up front what was what and still have the proof. So I will be talking with someone to show how they try to get over on people or how they get over. I mean this car is bunk except the color that is the only attraction..
Cars. Com helped me narrow down what make and model I was looking for. And who had it. Then I called the dealership, right away I talked to Eric he was enthused to find the car I looked up online to see if they still had it on the lot. I called Tuesday and told him I would make it in before work. He said not a problem I'll be here waiting for you gave me great directions to get there even gave me his personal number! I unfortunately didn't make it in that day so we rescheduled till Friday around five pm. Well I have three kids and always on the go so I called him and said I would be running late, he said not a problem I'll be here till 7pm. Well of course my husband and I ran into traffic we were coming from San Jose. He called and said you guys still coming? I said yes running late traffic is bad. Well we got there just around seven. He met us upfront and was nice very personable. Enthused about showing us our options. We test drove two cars. And weighed out our option. Filled some paper out. He came bk we told him what we had on the table what payments we wanted monthly. Term. Then he came bk and said you got it. And mind you our credits weren't a great! But anyways he met our needs! Then we met with the money man(finance) he was friendly as well. Was personable talked to is like people instead of dollar signs! Filled out some papers and then it was a wrap! Eric came back and gave us our new car with a tank of gas! So we got there at 7pm left there around 9ish. Not too shabby! And I was expecting all day, nope not at this dealership! All of Erics colleagues came by and said Congrats, enjoy your Car I thought that was nice! So all and all I plan on coming here next time I need a car! Great customer service. Great selection! Definitely would recommend this dealership and talk to Eric!!! Five stars all the way! I work retail so I know all about customer service!
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
I came here and bought a 2013 Chrysler 300 about a week ago and love the car. It's a great car and very much just a luxury car. The sales person I had was Beverly and she was also great. Only bad thing was how long it took to buy the car. But so far I really like it.
Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The experience of new rams trucks and Reza is the best! He showed me my opinions on rams trucks and have me test the rams... to me it's important for me to understand the rams engine and the feel... glad I have my real truck thx guys!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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