I have leased 5+ cars from this dealership. I continue to appreciate all levels of service that I have been provided over the last 10-14 years. They have never let me down!
It's almost 2019 and nothing out there is better..
by Mopar love from Nashville TN
November 10, 2018
Best SUV hands down! Only others that can compare maybe the Mazda CX-9 and luxury manufactures Mercedes,BMW,Audi,etc.... I usually trade every 3 to 4 years but just not ready yet. This 2015 Citadel still excites the whole family so....why trade.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Exactly what you want
by Broncoholic from Scottsbluff, Ne
October 31, 2018
Meets all of my needs with some hp to make me feel good that I bought an SUV and gave up a sports car glad I went with the R/T
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
Best Looking and Handling SUV
by K Schultz from Ben, OR
October 13, 2018
Stylish, sporty and fun to drive. Great vehicle for transporting family, recreational toys, pets and more. Performs great in snow. Awesome for long and short trips. Goes anywhere.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Great car, has been great for our family trips
by Adrian from Garland, Tx
December 4, 2018
The Durango is great, spacious and very comfortable for everyone of all ages....hasn’t given us any trouble and I think it excelled our expectations !
I bought a used Ford Fiesta 2014 from this dealership and the sales person Neli Swadowski was very professional and very helpful! The sales process was very easy and fast and everyone there in the office was great to work with to make this deal happen. I would recommend that everyone wishing to buy a car at Mike Naughton to contact Neli Great job! Thank You!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
American Made has more meaning now
by CHITownJoe from Fort Eustis, VA
August 1, 2018
My over all opinion is that it's a great vehicle. Performance is the key factor in my opinion, then comes style, and then of course the ergonomic factor. I can still turn heads when I'm sitting next to the upper class of SUV's as a result of the vehicles sleek design and strong engine rumble while sitting in a parking lot or at a stop light. I'm also a big fan of technology, so this vehicle is pretty impressive in that arena. The sporty interior adds to my winning attitude towards my life. There's also a lot of other reasons why I'm really digging this vehicle, but there isn't enough space for me to jot them all down here. As a former Range Rover Sport owner, I'm quite impressed with my current choice of SUV.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
New Dodge Owner
by RichAK from Anchorage, AK
December 31, 2018
This car has met and exceeded my expectations. I have become a Dodge fan and have no regrets. In comparison to other vehicles of this style, I feel it’s a true value.
We needed a vehicle with enough power to pull our trailer and have enough interior room for an electric scooter. Does what it has to do. There is very little storage in the front console and the paddle shifters and phone/uconnect buttons need a way to shut them off because I am always hitting one or the other while doing my initial turn out of the drive in reverse.
Lawrence, and Randolph were amazing!! Great deal on my F150. 3rd car I have bought from them and every time has been a great experience!
I see these bad reviews but not my experience. Very helpfully and relaxing. And I got out of there very quick. Go see Lawerence and Randolph you won’t regret! Best experience from a dealer I have ever had!!
Great service top to bottom. From the moment I walked in to buying a car they treated me with respect and consideration. Only dealership I will be recommending people to. If you can, get Kieffer. Guy is very inclusive.
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
Went in for a simple oil change, 21-point inspection. Services were completed quickly and professionally.
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