I purchased a new 2019 Ram 1500 from Brandon Dodge. This is the 4th car/truck purchase from this dealer. Tommie my salesman does a great job with answering questions and getting me a good deal. I would definitely buy there again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great size and great ride
by DLynn from Dayton, Ohio
November 29, 2018
This is a good size family vehicle with plenty of room and power. After driving a Mitsubishi Outlander, I purchased a 2017 Durango and I loved the bigger size. Its V6 engine had just enough power and doesn't guzzle gas like water. I'm 5'8 and was able to fit in the third row. I would recommend this vehicle
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Sporty, affordable, well-appointed
by LJnTN from TN
October 29, 2018
The best of all the other mid-sized SUVs that I tested in this class. Sporty, affordable and well-appointed. I like the AWD and GT sport paddles on the steering wheel. Comfortable, good-looking leather seating.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
I purchased a pre-owned BMW X5 from Tina. She was extremely understanding of my needs and situation. She was VERY knowledgeable on the car even though it's not one of their store's specialty brands. Her communication has been great, and she was no-pressure and allowed me the time I needed to make the decision. Jennifer in finance was wonderful as well. They installed a clear-bra for me and that came out wonderful.
A lot for your money!
by Listen2TheBeatt from Boston, MA
December 5, 2018
This car has exceeded my expectations. I came out of a lease on a 2015 Mercedes ML350 and opted not to get in a new Benz due to the high cost of maintenance and unreliability. For a similar cost I get a 3-row fully-loaded SUV with nearly 400HP. The car is comfortable, the assisted cruise control is amazing on longer trips, and it is loaded with tons of awesome features like heated/cooled seats, heated steering wheel, TVs, and more.
What a great dealership! We had Hubert as our salesman and he was amazing! He was very helpful and informative. Jennifer in finance was a breeze and a sweetheart! Tim the GM, great guy and we will be back soon to buy another truck! Thank you guys!
by Klay from HOMEWOOD
December 1, 2018
My black on black GT is awsome, touch screen and steering wheel access to everything from phone calls radio to navigation. I love the heated leather seats especially living in Chicago, and the body is a definite head Turner, favorite SUV for a very reasonable price.
Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
Stylish and comfortable
by LBounty from Gardner, KS
October 22, 2018
This car met all my wants, ivory leather interior, very stylish, comfortable seats with lots of space. It has great pick up for a V6 and has great extra features.
I've purchased plenty of cars in my lifetime and I must say that this was honestly my best purchase experience ever. A huge reason for that was Domic Losasso who is honest, detail oriented, diligent and extremely customer focused. He's a terrific sales professional and I'd seek him out if you are looking to buy a car. But, same thing can be said for everyone else that I worked with here. From the owners son on down ... this is a first class dealership.
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
Best Car vehicle for for a small family.
by JMane from Minot, ND
October 26, 2018
This vehicle is reliable, Sporty, stylish and perfect for a beautiful family and for you when you cruising around and listen to your jams with the Beat audio sound system.
My wife and I both liked the Outlander PHEV so much we both wanted one. We sent them and offer with prices for our existing car and what we would pay the PHEV. They called back a few days later excepting the offer and had all the paper work ready to go when we showed up. The transaction was smooth and deal was exactly what we had requested (first time as dealers typically try to pull a fast one lowering the car price with the trade in).
If they did a little renovation, it would be a fantastic dealership. It's beyond dated though. That's is the only down side.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
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