Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
I saw my dream vehicle parked out front in the lot and I had to check it out.. I got a very fair deal on my trade-in. I would most definitely purchase another vehicle at Hudson Chrysler Jeep Dodge Ram.. Joe and Mackenzie made my purchasing experience very smooth..
Found a jeep grand cherokee online. Spoke with Betsy and went down to see her within 30 minutes of phone conversation. Upon my arrival Betsy had the car pulled up so my time was time was not wasted. Entire process from the time I saw the vehicle to purchase was about an hour and a half. Betsy was fabulous. Zach did a great job without high pressure tactics to get me to purchase extended warranties, etc... I would go back again!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Purchased 2018 Kia Sportage, safety system prevented a crash. I am sure that it , also, prevented great bodily harm to me....and that’s very good.
This is exactly why I bought a Kia and another reason to purchase from Barnett Kia.
Barnett took it upon themselves to apply for a loan from a random bank without my permission when my original loan was rejected from my bank. The process started as them telling me there were rules for applying for car loans from banks. I only wanted $1,500 and they said minimum was $6,000. They did not know what they were doing. There also was a new rule at my bank that you could not take out a loan on an older car. Run. Stay away. Let them go bankrupt. Find an honest dealer.
We will be doing business with Barnett again in the future. Our sales agent, Dave Marcotte, dealt with us courteously and with genuine warmth. He made sure all our questions were answered and made it worth our time to drive some distance to get to Barnett. The sales process was extremely simple and fluid and we felt like they really appreciated us bringing our business to Barnett. We have already recommended Barnett Auto to several friends who are or may soon be in the market for a new/used vehicle.
Had a great buying experience yesterday when buying our new Jeep. My Sales Associate was great, he knew the product, had the answers I was looking for paper work was done in a timely fashion.
for those of you who know me and know the years I spent in the auto business know a compliment does not come easy for me as they MUST be earned and Barnett sure did.
Special thanks to Joel Sanchez for the great experiences.
I was greeted at the door by Emmanuel Bosompem and my experience was great. We took a test drive of the vehicle I wanted, we talked over selling price and trade in value. Once we came to an agreement on price, Trevor Urman the Business Manager finalized the deal. By far, this was the best buying experience I have ever had. Emmanuel and Trevor were a pleasure to deal with. I would highly recommend working with them and Barnett for your next vehicle purchase.
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