I live in Stockton and got denied for a New Car. They wanted a big down payment and wanted me to jump through a lot of unnecessary requirements. My son referred me to Folsom Dodge. I filled out my application online and was pre-approved quickly! Chris Hurd did a wonderful job with getting me approved and providing me with a great car selection. Charles Townsend from Finance was professional and explained the process well. I recommend that you try Folsom Dodge first! Stockton Dealerships are a joke!
A real quality experience. From the start we were not "hunted" as soon as we arrived on the lot. After a brief check to see if they had the model I wanted ( white Rebel) we approached the main building and were met by Daniel L. He was very honest with his answers about vehicle specs and would say he did not know for sure but would get the right answer for us. After the usual rocky start to the paperwork/negotiation portion of buying a car we soon settled on price, options, trade-in value etc. I think this the quickest I have finished the entire process and driven off with a new car. We plan on returning here when we buy a new car for my wife.
A special thanks to our salesman Daniel L. and all the support staff, yes even the detailer who did a great job with final prep .
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
Abraham, Vincent, Marcus, Kyle. All are Mighty Men of Valor! They were kind, patient, thoughtful, considerate, informative.....etc.. they all were on point and consistent with each other and policies. They all Rock!!!!
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I just left the Sacramento Dodge dealership and my experience was with Will from service and on top of being such a great guy, he took care of all my needs for my jeep Rubicon. I can't recommend highly enough. I know that going to a dealership can be hard sometimes but he made it smooth and easy. Thanks well, I appreciate all you did
Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
We would like to thank Charles Bruce for his excellent customer service every time we bring our Jeep Grand Cherokee in for service or repair. Recently we were going out of town and needed our key fob reprogramed for safety reasons. Mr Bruce got us in right away so we didn’t have to worry while we were away. We will continue to bring both of our Jeeps to Auburn Jeep Dodge.
The circumstances of this purchase were not your average new car purchase. That being said we would like to express our gratitude to Josh for his efforts in streamlining the process. Very good salesman and would recommend him highly.
My wife and I worked with Coach on the purchase of our 2018 RAM Laramie eco diesel 4x4 crew cab and from the beginning felt that we were always treated with dignity and respect. Even though the RAM that we wanted was not in Elk Grove Dodge's current inventory, he assured us that they would be able find it and complete the transaction before the current sales incentive expired. Within a few days, we were delighted to hear from Coach that the dealership had secured two trucks that met our exact specifications. The purchase process went super smooth including our experience with the finance manager Keith Baker, who helped us to get excellent terms on the extended warranty. Within a few hours we were driving home with the exact truck that we wanted and received all available sales incentives. We were very pleased with the entire purchase experience and give everyone that we worked with at Elk Grove Dodge a 10 out of 10 star rating. Thanks again Coach for your excellent assistance! Kim and Sue Morford
I came in the morning of my scheduled service and Josh was there to make the process seem both easy whiles also being very informative. Anytime I need work done on my vehicles I'll make sure to look out for him.
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