I am very happy with my experience at Ourismann. They were very professional and very fast with the amount of work that needed to be done. My service technician, while I waited for my truck, kept me informed on how much longer it would take without me having to ask him. Very friendly staff!! Take care, Matt
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
I traveled over 2 hours to this dealership. I called before I left and asked them to hold a vehicle I wanted. They did. It was very clean, ready to test drive. I bought the car from a very courteous salesman without pressure. He knew all about the car and was very easy to talk to. The paperwork was fast and easy. Overall a GREAT car buying experience. Thank you Tate Auto.
Body Shop: well done repair of damage from a fender bender
by EWANDROS from DealerRater.com
December 4, 2018
Brought my Ford Fusion to the Body Shop (at the suggestion of GEICO) to repair damage from a fender bender. Geico handled my claim and provided me with a loaner, check-in went smoothly and quickly. The repairs were completed on time and the car was available for pick-up late in the afternoon on the day provided with the estimate. The quality of the work to repair the damage, upon visual inspection, shown as excellent and what is to be expected from an accomplished body shop. Having been delivered for repair on a rainy day, my car was clean and shiny inside and out when I picked it up. I am very satisfied with the entire experience.
I had a positive impression when I walked into the showroom. My salesperson was Mr. Joshua Duplechin. He was very professional and polite, and not pushy in trying to make a sale or steer me towards another type of vehicle. There were a couple things, however, that soured me on what was otherwise a good purchase. I specifically asked in an email if the vehicle had blind spot detector features, and if the mileage was still accurate from the website. I was told yes to both questions. I think at this juncture, it would've been the perfect opportunity to be up front about the true features and the mileage (7 miles as mentioned on the web site is quite different from the actual 272 miles on the car upon seeing it in person). The sale may or may not have been made, but I think it would've been honest customer service to have been provided this information in order to help me make a decision of this magnitude prior to making the drive out there and finding out otherwise (maybe naïve to think this). The 5.95% auto financing (despite outstanding credit) and a $500 trade-in!! I won't go there. Overall, I'm satisfied with my purchase. I could've provided higher ratings, but I think more focus should be put on "truth in advertising" and not anything that will get the customer in the showroom.
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