Original listing on cars.com led us to Moses Factory Outlet and the purchase of a used Dodge Charger. Sales and finance team worked to get us where we needed to be. Very persuasive and offered several different options/warranty options to best fit our budget. It was a pleasure to work with them.
Great service. Dave Francis, Kevin Casto and Mike Barnette went above and beyond to ensure we were given the best possible deal. Each person promptly returned calls and answered all questions with ease. Dave even came in to the dealership on his day off to follow through with our transaction. We will return to I77 Chevrolet.
So far we are basically satisfied with our experience with I 77 Auto Group. We love our Traverse and our Service needs, which have thus far been limited to normal maintenance needs have been provided in a very satisfactory manner. Purchase of the car was good and we are pleased with everything with a couple of exceptions. Our salesperson unfortunately mislead us (probably just a mistake on his part) when he went over all the features of the vehicle, he told us that we had WiFi and also specifically assured us that we had the weather forecast feature available on the info panel. Subsequently we discovered that we have neither. When asked, OnStar advised us that all we needed was for the dealer to upload an update to provide the WiFi and Sirius advised that we needed to pay extra for the weather app. This has been frustrating to us and the dealership has not responded favorably to our inquiries regarding these issues, particularly the WiFi. Otherwise, we are pleased with our Traverse and I-77 Auto!
Just wish it wouldn't have taken so long to purchase the vehicle. It seemed like they was just a little short handed the night I purchased my truck. But overall the crew did the very best they could do. It wasn't their fault that there was so many deals going at once and not enough employees to assist. But for the crew itself they done a great job.
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