Honest to God it was the best car buying experience I’ve ever had in my life! I have never purchased a car online before, but let me tell you Prescott Brothers Autos couldn’t have made it any easier! From Chelsea, who I first initiated the online process with, Keith The in-store sales person, and Jeff the store sales manager, you won’t find a better team anywhere to work with! I couldn’t be more happy with my purchase, and would definitely recommend Prescott Brothers Autos to my friends and family!
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Very comfortable and very practical
by PGBC from Western suburbs of Chicago IL
December 17, 2018
Plenty of room all around and plenty of storage very nice to drive,looks great drives great also has very updated features with USB and navigation xm radio Bluetooth technology
Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer. Never a doubt in my mind that this is my car. Thamk you david and joe
Aaron did an amazing job helping with my new car! Informative, fast and great service!!! Everything went really smooth! He did all the work for me! It took no time!!!
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
2018 Durango RT Blacktop
by Holly B from Boiling Springs
December 21, 2018
I'm in love with this suv! It's the perfect size for me. Love the black leather with red stitching. Easy and comfortable to drive. Looks tough yet sleek and modern. Love all the driver assist features!
We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
by gary71 from NEWCASTLE|CA
December 1, 2018
Plenty of leg room and comfort, great handling and power. Only negative I found is getting into the vehicle as the entry space is a little low and must maneuver to get in. Once in great comfort and the interior is very well designed.
Mazen was great! He was a huge help and made the car buying process easy! Would deffinily reccommend to anyone looking for a new car
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
Mazen helped us get a car at this dealership and it was a great process all the way through. We got the car and color we wanted with all the features and I can't wait to start driving it. Very nice staff!
Dodge has really evolved since my 73 Challenger
by Kevin G from Germantown, MD
November 26, 2018
WOW!!! WHAT A VEHICLE!!! The perfect blend of muscle car, SUV, and minivan. This vehicle looks and performs great. Black Government issue Suburbans, look out.
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
The guy that helped me was very informative and knowledgeable and was very patient with me I had my kids with me his name was Sean if I buy it will definitely be from this guy
My dream car!!
by Jewels from Hailey,ID
December 16, 2018
I have always wanted a Durango but they are very expensive cars, but cars.com helped me find the right car at the right price. The dealer that I went through was fabalous they drove all the way to our town to get the paperwork sign. I would go anytime again to find a car into cars.com
I did a lot of research prior to deciding on a Jeep and Carl Burger was best dealership. I drove up and I was greeted by Mary and it was a smooth transition from there. I told her exactly what I wanted and she wasted no time in making it happen. Side Note: I brought my 2 kids and the team was so great to them (offering them snacks/water) they have a tv section and a small kids play area. I had a wonderful experience and will be sure to recommend Mary Roberts any chance I get.
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