Great service and super fast in finance! My family and I wanted to get in and out fast. Eric made sure he had everything in order before we even got there! Not that???s service. Very happy people here!
My situation is probably unique, but I filled out an online form requesting they help me look for a 2009 Honda Fit. I submitted it on Wednesday, heard from Jay (salesman extraordinaire!) that night, and then by Friday, drove home with the exact car I asked for. That goes to show that University Ford is willing to move fast to get you in the car you want. They're also diligent about checking email and online request forms, so for those of us who deal best in the "virtual world," that's a major plus. They made the entire buying process as straight forward and painless as possible. Just an all around positive experience. I highly recommend dropping in to see Jay and the rest of the team (it's a small operation, which is also a plus in my book). I will definitely recommend them to friends and use them again someday.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great experience with Matt who was very experienced, knowledgeable and patient with helping us navigate the new Chrysler Pacifica. Sales process was rough with little negotiations. Service department has been great although they need complible courtesy cars for families (I.e pacificas, ram trucks, etc.) the interior of the delership could be expanded to offer up to the date amenities that the competitors offer.
I live about 150 miles from Apex. On the internet I found a vehicle I was interested in at Apex Imports. Keith Craven started helping me by phone and email. He told me that the subject vehicle had a few dings on the exterior and he went out in a pouring rain to photograph the dings and email them to me. I decided I needed to drive up and take a look for myself. He was very helpful with a test drive and information about the vehicle. He was friendly and completely honest. Good man to deal with.
Very good people to work with. Guy Miggins really made me feel comfortable and was very knowledgeable about the vehicles. Randy and the other finance guys really took care of us.
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