Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
Did my research and knew the value of my trade as well as fair market value of the suv I was interested in. Expected a fight to reach a fair deal. Robert Corbett was are salesman and things went great. For the first time I walked out not thinking "what happened" but was pleased that the deal was so smooth with no regrets. Would highly recommend Mr. Corbett and Preferred Chevy of Grand Haven. 5 stars
My husband and I bought my first AWD this past weekend. We brought it to a local mechanic in Middleville and when he saw the Harkema sticker he expressed he’s never looked at a bad car from them. They always do a great job!
Tim is not your typical pushy salesman which made the experience so comfortable and easy. After all, we knew exactly what we wanted!
Buying process was EASY! We weren’t there long at all and before I knew it I was driving my new (to me) car home!
Since my previous vehicle needed service work in an amount far beyond what it was worth, a replacement was needed right away. Explained to the sales staff what I was looking for, and was presented with several options, given the time and space to decide and was not given any hassle nor was I tried to be "steered" towards something else.
Very satisfied with this car buying experience.
I sent 3 family members there and after 35k in sales, they offered me a $100.00 My son referred his sister and got $200 for a $6,500.00 sale didn't come out right I didn't think..(its the point be fair)
I love my Jeep and loved the friendly service at Grand Haven. Also love the service with maintenance on my Jeep. GREAT PEOPLE. I trust Nick Rynberg and his great team with all my questions and needs. Alot better than Muskegon Dodge dealership!
I was looking for the perfect car for me and lo and behold, in steps GR Auto Gallery. I am a diehard AMX guy and they had the one I've been looking for. I spoke with Ralph and he was able to answer all my questions and helped me with the process from start to finish. I had enough confidence in him that I didn't see the car in person until it was shipped to Amarillo, Texas. It was exactly what was represented. I got it at a fair price and absolutely love this car! I wouldn't hesitate to recommend GR Auto to anyone looking for the car of their dreams. Their staff and service are second to none.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had a great experience today at K&M Dodge. We came in with our kids around our legs screaming and Dan Smithgall worked with us, and our kids, to find the car we have been looking for! K&M Dodge was quick and helpful with all the paperwork and made things seamless in a short amount of time! Thanks Dan
We recently bought a used vehicle form K&M. We experienced a few hiccups during the buying process (several issues with the vehicle) but K&M made everything right. We worked with Dan and he was great (very fair and honest). He wasn't pushy and didn't try to sell us over our budget.
Had a wonderful experience buying a van at K & M Dodge! Dan Smithgall went above and beyond to make sure we were pleased with our purchase! He will give you the best deal possible to work within your budget. Not only was the vehicle cleaned/washed/waxed, scratches on exterior were removed. He also made sure we left with a full tank of gas, DVD headsets for each of our kids, and 2 key fobs. Would definitely recommend!
We had been looking for a certain version of a used vehicle, our initial search was on the internet. We stopped at several dealers. From our initial phone call, to the initial visit and test drive, the sales staff was timely and knowledgeable. As we progressed through the purchase they were very accommodating, was amazed that they detailed the car, topped off the gas tank and we were able to take the vehicle home that night. We had purchased a vehicle from K&M several years ago, that is why we went back this time and would again in the future.
Initially went in looking for a specific vehicle. After talking with Dan Smithgall and going over what we were looking for as far as year, mileage, amenities, he pointed us in the right direction and found us a great used vehicle with fewer miles than we initially planned for and a year newer for less money. Cannot begin to say how professional and excellent his customer service is. If you are looking for a new or used car, go see Dan Smithgall and he will definitely do you right.
Its always intimidating buying cars from dealerships, but Duane in finance made the whole process simple and easy! he explained everything and made an extra effort to make sure everything was right! i would recommend Van Andle & flikkema to anyone and everyone. Your treated like family as soon as you walk in the door.
So my friend bought a Jeep from them and at first she was having problems, but they fixed the repairs she needed in a timely matter!!! I’ve tried to take my other review down but it won’t let me, so please take it down! Very nice and courteous staff at denooyer, especially Carmen, she’s amazing to work with.
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