My last car purchase was an absolute nightmare so I approached these guys with apprehension. Thankfully it wasn't warranted. Neal was straightforward and Efrem was great as well. Very friendly people and they made the usually painful process of looking at and purchasing a used vehicle enjoyable. I drove 300 miles one way for a very specific vehicle and it was well worth it. I'm ecstatic with the truck. Thanks guys.
I had a very nice experience buying from Hyundai. Mrs. Cynthia was very sweet and helped me with all of my questions. I was welcomed with smiles and I didn’t have to wait on someone to help me. I appreciate Jordan for helping me find the perfect vehicle.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
Found exactly what I was looking for! Very friendly, fast, and courteous staff, especially my salesman Rocky and my finance man Dan! Thanks guys for such a smooth and seamless transaction! I highly recommend this dealership!
My sales representatvie was Joe Vogel. He was very patient and kind to us. He was very helpful to us in helping us find the vehicle that we needed. He was very up front and honest and straight forward with me from the very being when I explained the situtation and what we needed and a time frame we needed a vehicle. Joe sayed with us the whole process. He made the whole process easier and less stressful for me. If anyone needs any help finding a vehicle that fits you, your situation, your financial situation or even a vehicle that is best for gas mileage, he would be the person to talk to. Just ask for Joe Vogel.
Very pleased with this service department. Staff is professional, courteous and provides excellent customer service. Repairs are done appropriately. Car is ready for pick up at designated time.
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