Great customer service, from start to finish! Found and test drove the vehicle on Monday and picked it up on Saturday. The front drivers side heated seat didn’t work but they ordered the part and fixed it before we picked it up. When I arrived the salesman (Dave) had my vehicle running and warming up!
I love my new car. I will be buying all of my cars here from now on.
"Hidden" Costly Ignition Recall
by jimbo John from St. Louis MO
March 23, 2018
Very reliable, poor gas mileage and there was a hidden ignition system recall. Spent days exploring key fob replacement and programming. Dealer prices ridiculously high. Shocked by the several hundred dollar costs, for a car key?. Took three trips to the Dodge parts department before finding an honest agent there to find a recall on the in-dash ignition cluster and fobs. Warranty solved what would have cost us several hundreds of dollars. I recommend one do a dealer model recall check on any vehicle before purchasing.
Great car trouble free buying process. Jason was very polite and very knowledgeable about the car I purchased. Thanks I love my 2016 Ford Escape.
Pros and cons here
by Popbert from Texas
June 29, 2017
We bought ours well taken care of. The engine is powerful for a minivan. The transmission could use some more detail when built. Overall comfortable and adequate for normal drive. The power windows regulators tend to break in extreme weather conditions as well as the door moldings and rubber seals. Great capacity for both passengers and cargo. Make sure you get the rear A/C.
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Lots of Room n Drives Great
by Wendy Ann from Metairie La.
October 11, 2017
Just love having 3 rows of seats and the Stow-N-Go Pkg is great if I have something large to transport
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
This was a low stress purchase with friendly staff. They delivered what they committed to without pressure, which is all I generally want in a buying experience. I worked directly with the sales manager Donnie before ever visiting the dealership and he was a pleasure to work with.
My family and I love this car is very reliabilie
by Brooklyn nite H l k from Brooklyn
August 27, 2017
My family and I love this car we learned so new things about the car every time we drove it , the radio sound was great the heat in the winter , the air conditioner was the best every summer and when t car was to hot the ac cool it down real fast . And the car had loads storage space under the seats Which really help me out on Christmas , no one was the wiser where the gifts were . Also I like the children safety window in the rear , children safely door as well , if a new family or a family with small children this car is great . If you have to move large items this car will bet any moving van . My children are almost grown needs some different
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
Couldn't be any happier thanks VanHorn
June 26, 2018
Car meets all of our needs and we absolutely love it. Plenty of room for the kids and great storage in the back. If your searching for a van I recommend the grand caravan
I have been shopping for a vehicle a little over three weeks. All the guys were professional and curtious. No pushy sales. Brian was down to earth and easy going. Was able to put me in vehicle I was looking for and at a good price. They are worth the drive to check out.
Accomodating and dedicated to matching owners and vehicles
by Flightmechanic from DealerRater.com
November 9, 2018
Bobby was gonna make the deal happen! Assisting with matching financing to the buyer and a lender! Then took care of all the detsils satisfying the lenders requirements and leading the buyer to a successful conclusion of the deal.
Excellent service friendly honest with customer waiting room conditions excellent and clean candy machine could use better instructions thought car could be washed but overall experience great
by KC Minivan Mom from Lake Lillian
March 16, 2018
Great Van! Never thought I would be a Mini Van Mom but here I am Killing it. So much room and comfort for all. Love the Entertainment package and the rear rope lighting Perfect for my kids who are afraid of the dark.
Was looking at a Chevy HHR on the lot asked some questions about the rear seats and got answers back quickly had knowledge about the vehicle which was fine however asked about taking it to my mechanic to have it checked and was told I could bring him down but couldn't take it to him other dealers had no problem with it so this did bring up a concern about the dealer.
I loved this van!
by My second home from Walkersville, Md
October 4, 2017
This van was awesome. I could fit anything inside of it. All you had to do was pull a string and Bam seat was gone. From lumber to bikes to box's and kids. I loved the back up camera. It was the first time I had one and with so many kids in my neighborhood it was a great safety feature. I drive for a living and the pick up and handling was amazing. It handled like my second skin. Tons of space for stuff and cup holders gallore. I will miss driving her but onward to a new one.
I loved the experience of going to a dealership and not being pressured to buy a vehicle. They are passionate, understanding, and honest. I highly recommend them for your next buying experience. I gave the facilities a great because it is nice and clean, but I believe that they have truly outgrown there current facility and need to expand their business, which is a great thing.
Okay but not quality
by Kable123456 from Crestview Florida
July 14, 2017
Lot of road noise. Ran funny and didn't handle good around corners. Only 70k miles and the tranny shifted hard, Rough ride. Buy a Honda or a Toyota and save yourself the headache in the future
I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
I purchased my vehicle from them over three years ago (which was a wonderful experience) and only go to this dealer for my services and repairs (prices are reasonable). The facility is clean and the people who work there are friendly and helpful. It also a bonus that it's close to a mall that I can walk to if I don't want to stay at the dealership while my car is being worked on. They will call me if there are any issues or when my car is ready. If I do stay, the lounge area is big with a nice size tv. There are free refreshments available.
July 20, 2017
This car is very nice and good car . It is really reliable car and you can drive it to anywhere you want to go without any problem and it is flex full
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