Mike made the buying process as quick and easy as possible. The staff was knowledgeable and friendly. I'd be happy to work with them again in the future.
Last auto purchase was in 2005!!!
by Creative Downsizing Retirees from Oak Hill, Fl
November 4, 2018
We traded in a '04 Camry with 319,882 miles (yes, really!). I expect the same performance from this Grand Caravan - better not dissapoint me! We will now also downsize by selling a pick up truck. The Grand Caravan has stow and go rear seats and that creates a space large enough to accommodate a full sheet of plywood. So we feel we now own a very comfortable vehicle that can double as a pick up truck bed.
Went online and made an appointment for regular maintenance. Altho there were several cars in the entrance bay when I showed up, I was immediately seen and within 10 minutes I was processed and in the waiting room. The service techs are all great people, really kind, upbeat and respectful. I always feel comfortable going in there and they genuinely listen to any concerns.
Not much you can't do with this
by AstonMyers from West Des Moines, IA
July 29, 2018
I have the minivan for over a year now, didn't buy it because I have 11 kids or anything, bought it for it's practicality and use when taking vacations. Has been extremely reliable and versatile to whatever I need it for.
We drive from wheeling Illinois to Racine. Scott Waller and Hyundai have made purchasing a car very pleasant..My husband and I find the dealership to be clean and friendly.
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car and will call me when they find out what's wrong. They said all things would be covered under the warranty to get it working again. Waiting for phone call to say that it is done.
This Van is the most versatile
by Sczech35 from Manitowoc, WI
November 7, 2018
This is the best buy for the money. You can haul just about anything in it, and still have great seating for 4+. Great features: easy open/close doors, adjustable seats, Great cargo space, very comfortable. We love this for easy access as we are handicapped. A Great Car!!!
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
Just What we Wanted!!!
August 20, 2018
We were looking for a used mini van and this had all of the extras we wanted as well as a price that fit our budget.
Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.
by Ike from Phoenix
July 24, 2018
My mother taught me that if I don't have anything nice to say, to not say anything at all. Sorry mom. This car is a piece of junk. We bought a 2016 used Dodge Grand Caravan last year and promptly had to get the transmission fixed at just under 36k miles. Fortunately it was still under warranty, but not anymore. Now it has 47k miles on it, but we're still having issues - some small and some large. The front passenger leather seat ripped, the rear bumper is started to peel away by about an inch near the rear wheel, and the dvd player compartment broke so it's constantly hanging down. Those are the small things. In addition to fixing the transmission last year, we just took a trip and the car is overheating every time we turn the AC on. This has all happened with less than 50k miles. Can't wait to see what the next 50k brings.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Mandie from Edmonton
July 11, 2018
Have had this van for almost a month now, and it's perfect for our little family. I traded in my Elantra which was too small to fit everything in, especially with a two month old baby. The space is abasolurelt fantastic, especially the stow n go seating.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Ray and Betty (five minutes from Palmen's) from Kenosha
November 7, 2018
My wife and I used to buy from Palmen's. Enough said about that. We both have purchased several new vehicles from Martin's. The buying experiences were friendly with no pressure. There were none of the usual salespeople tactics. There was no waiting while the salesperson talked to his/her boss because we purchased directly from the boss. Service has been excellent from the first visit. We have never been treated this fairly at any other dealership, and we have been around for a few years. We would and have recommended Martin's to anyone looking for a new or used vehicle.
I was looking for a used car and left with a brand new vehicle. Baha helped me find a great car for my family and budget. I appreciate the honesty and personal interest. I will refer everyone I know to the Chevy Exchange. Thank you all.
Mark Sanders is the salesman to get. He seemed to be genuine in his concern for getting me the vehicle that I wanted. They didn't have my truck on the lot, and we talked price without seeing it. Mark said a small deposit would be required to have the truck transferred to Antioch. I wasn't in a rush and told them I would think about it. A day or two later, I get a call from Mark saying that they went and got the truck and it would be sitting in front for me to look over. Sure enough, I went there the next day and liked what I saw. It was as described. After a test drive and some final negotiations I had the deal put on paper. Of course it changed, but after a little more negotiations we were back on track. They were high on some of the add on extra add ons I wanted, but took no for an answer also. Watch your deal as a good buyer should, bring a calculator, make sure that you are talking out the door price and all is good with these guys. Get Mark if you can and have fun negotiating with Kevin. The Finance Manager was good to work with too.
I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
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