We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Last auto purchase was in 2005!!!
by Creative Downsizing Retirees from Oak Hill, Fl
November 4, 2018
We traded in a '04 Camry with 319,882 miles (yes, really!). I expect the same performance from this Grand Caravan - better not dissapoint me! We will now also downsize by selling a pick up truck. The Grand Caravan has stow and go rear seats and that creates a space large enough to accommodate a full sheet of plywood. So we feel we now own a very comfortable vehicle that can double as a pick up truck bed.
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
Not much you can't do with this
by AstonMyers from West Des Moines, IA
July 29, 2018
I have the minivan for over a year now, didn't buy it because I have 11 kids or anything, bought it for it's practicality and use when taking vacations. Has been extremely reliable and versatile to whatever I need it for.
Yes, they get testy when you ask for more pictures of the frame. I wonder how many times they've driven several hours to look at a rust disaster car described as very clean or light rust on frame? Once we got past that, Mitchell was great to deal with. (He had no problem with my sending an appraiser over if I wanted to) When I expressed my reservation over buying a car on-line his response was, "Don't worry, I'll walk you through it." And he did. All papers were sent Fe-Ex over-nite with return included. Over the phone he went over each form with me to make sure I signed them correctly. They also worked with the shipper with no issues. The car is as clean as it was in their numerous pictures. But to be honest, the car had an under hood squeal when it was started on the hauler. Did they know? However, I can't say I've never had cars do that sort of thing to me when I went to sell them. I think it's an alternator bearing, no big deal. One very minor and really annoying thing-we unloaded the car in the dark and rain on a side street. When I went to put the plate on there were NO license plate screws in either bumper. I recommend them.
Just What we Wanted!!!
August 20, 2018
We were looking for a used mini van and this had all of the extras we wanted as well as a price that fit our budget.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
Went to see a vehicle and when I got there they had the car ready to be seen and test drive. I was quickly approved and they did there best to get me the best rates and into a new car. Most painless car dealerships I’ve ever been too. I highly recommend them, they are willing to work with any type of situation you may be in. The 2015 Chrysler 200 I bought is riding smooth with no problems.
This Van is the most versatile
by Sczech35 from Manitowoc, WI
November 7, 2018
This is the best buy for the money. You can haul just about anything in it, and still have great seating for 4+. Great features: easy open/close doors, adjustable seats, Great cargo space, very comfortable. We love this for easy access as we are handicapped. A Great Car!!!
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
by Ike from Phoenix
July 24, 2018
My mother taught me that if I don't have anything nice to say, to not say anything at all. Sorry mom. This car is a piece of junk. We bought a 2016 used Dodge Grand Caravan last year and promptly had to get the transmission fixed at just under 36k miles. Fortunately it was still under warranty, but not anymore. Now it has 47k miles on it, but we're still having issues - some small and some large. The front passenger leather seat ripped, the rear bumper is started to peel away by about an inch near the rear wheel, and the dvd player compartment broke so it's constantly hanging down. Those are the small things. In addition to fixing the transmission last year, we just took a trip and the car is overheating every time we turn the AC on. This has all happened with less than 50k miles. Can't wait to see what the next 50k brings.
by Clifton from Baltimore md
March 6, 2018
Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well
by Mandie from Edmonton
July 11, 2018
Have had this van for almost a month now, and it's perfect for our little family. I traded in my Elantra which was too small to fit everything in, especially with a two month old baby. The space is abasolurelt fantastic, especially the stow n go seating.
Car has been in for the radio twice now. The bluetooth keeps cutting out. Both times they have updated the radio, this time I am not sure if it is fixed yet as I have not used bluetooth yet. One thing I had an issue with is they got grease Mark's on my door as it is a white interior. Other then that service guys seem very respectful.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
The salesman was straight to the point and worked with me to find a fair payment plan. The dealership gave me a fair offer on my trade.
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