Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Our sales person, Noah, was very personable. We had some concerns about the vehicle that were properly and logically taken care of. Overall, it was a great process. I would highly recommend this dealership.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
Was looking to replace my Toyota and get into a full size truck, looked within 300 miles. Was very impressed with how quick and polite Josh was with returning my emails. He fought hard to get a deal done and we did. It was a great purchasing experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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