Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!
A service department that is more like my friend's shop
by Jeff from DealerRater.com
November 25, 2018
It's not too often that I brag on a dealer, much less their service department, but I'm going to the trouble to now. The people there have worked hard to earn my trust by not just charging me the most they can but instead, they actively work to save me dollars. I respect that and will be giving them my business in the future.
David and Marty are trustworthy and treat you like family. I'm very thankful to have found this place. Not your typical car salesman mentaliy. They truly care about people and strive to keep their reputation outstanding. Thanks Country Pride!
MD is the dealership that has the selection, staff & prices that make them the right choice for all your car buying, trading, selling needs. They really made a normally tough day, hassle free & I couldn???t thank them enough... thanks Dylan & the 3 Wise Men! It???s ALWAYS A GREAT DAY AT MD!
Worked with Shaun Smith at the used lot. He was very professional, enjoyed working with him. There was a little confusion in difference in listed price on Cars.com versus what was quoted at the dealership. Not a big deal. Wish we could have made a deal, but also understand they deserve to make a profit. If we could have made a deal they could have made 14000 from my persepective. In all fairness they may have just needed to make more to make a real profit. All in all wasn’t a bad experience just didn’t make a deal. I’m not sure if I would recommend to a friend, I kind of like not messing around and just getting the this is what it is, if your looking to wheel and deal this isn’t the dealership for that, again just from my perspective. I also want to emphasize Shaun was very professional.
Just have to say - If you're looking for a vehicle, go talk to John Preston. He has really worked to make us good deals in the past, and did so again today. He listens to what you want/need and goes above and beyond to make it happen. He doesn't try to push you into something that's out of your budget or not what you're really looking for.If something doesn't go exactly to plan, he'll make it right. He'll take care of you
Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville.
Received an answer to my review explaining our privacy issue. My personal information was obtained from our Department of Finance and administration by the aftermarket warranty wolves. We have been harassed by these folks which led to my poor review of this dealership. Please accept my sincere apology and please contact your lawmakers to prevent this privacy problem. The problems we encountered with service were explained to our satisfaction. We will consider this dealership in the future for our automotive needs. Thanks, Madison County Resident
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