The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong
Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
I recently purchased my wife???s car here at Nexcar and I was referred to Hollywood awesome car sales rep. He helped with the car that I chose Toyota Camry. Every time I needed something to be done with the car his services was fast. I recommend you check out Nexcar for your next vehicle investment and I would refer you to go see Hollywood he will get you seated in the car that you need or want. And mechanic or services with Mikey are fast as well.
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
Good experience good services and customer service
by Tiffany Longardner from Houston texas
October 30, 2018
Came in to get an oil change and I couldn’t figure out where the services department was but Fidel barrientos came and helped me find it he was very nice and respectful. The oil change was very fast and efficient.
Great place to buy from my brother bought from them and told me if i wanted to get a lifted truck to come here. I did just that and walked away with a new lifted truck with everything i wanted fast and easy and great people that work their. i would recommend this dealership to everyone great place to buy from.
I bought my first Toyota over here and felt I got the best deal with salesman, Alex Wier. Other Toyota dealers were asking to much. I will buy my next Toyota here. I’m very happy with my purchase. Thank you
Good range of inventory with very good deals.
Generous staff who are willing to accommodate your every request.
Very informative briefing along the process.
Simple and fast processing.
Good buying experience overall.
Amid the selection of dealerships across houston, superior Subaru was the fourth I had visited. Upon arriving late in the evening they responded to me quickly and professionally. They rapidly pulled up the deal they had been putting together for me and shook my hand as a satisfied new owner of an amazing Subaru. Thank you the the entire team over at Superior Subaru. I highly recommend selecting them.
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
I have bought several cars from them both new and used and have had nothing but a great experience both with the sale and the service after the sale.
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