Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Was having constant headliner rattling noise either from headliner or panoramic roof. First took vehicle to Tyson's Corner Mercedes-Benz, Service Writer assistant manager Told me the noise was coming from the headliner and needed to be replaced which requires removing the front windshield which mostly break on the removal process and replaced with a non Mercedes-Benz original acoustic windshield. I decided I needed a second opinion service appointment at Mercedes-Benz of Chantilly. With a good news phone call message from service advisor: Cristian Grijalva that the headliner was not the issue it was the panoramic roof assembly parts that needed to to lubed. The headliner/roof noise is now gone. "Thank you MB Chantilly"
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Sean Harvey is an excellent salesman, I truly appreciate his effort to get me into a vehicle that I liked, I appreciate his patience and that fact that he wasn't pressuring me into purchasing a car but more of making sure I could get what I was looking for!
Easterns motors is the best car dealership in town!
by dberhe88 from DealerRater.com
November 27, 2018
This was my first time buying a car and the team at Easterns made it very easy! I was helped by Giles and he was excellent he explained everything to me very clearly and made me feel very comfortable about purchasing my new car.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
These guys really went the extra mile for me! They car hawked and found the perfect car at the perfect price for me. They got me financed and back on the road! Wish I could give them 10 stars!!! They got me in my Beamer. Thanks Tony!!!!
I was assisted by Edwin Modesitt. He was very down to earth, easy going, and extremely helpfull. They offered me a great deal on a Titan, that I passed up on in the end, not any fault of theirs, the truck just wasn't exactly what I wanted but very close. I hope they come across the vehicle I want i would purchase it from them in a second. Great people, awsome staff.
William Offei is truly amazing, he helped me find the perfect car. He truly knows customer service, is very patient and willing to help. Thank you so much
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