What is most important to you? That is what Jomar ask me when I said I came to look at cars and possibly buy. Jomar continued gently to ask more specific questions and before I knew it I was looking for a Jeep Cherokee which I later purchased. And like it better today!
I came in with specific expectations and the sales team meet those expectations with flying colors. They were very patient and helped me find exactly the right fit for me and my family. They had me approved very quickly and walked me through the buying process and even personally showed me all the features of my new vehicle. They made the paperwork fast and painless and made sure I understood everything before signing. I would definitely recommend them to anyone looking to buy a new vehicle! Five stars from me!
A service department that is more like my friend's shop
by Jeff from DealerRater.com
November 25, 2018
It's not too often that I brag on a dealer, much less their service department, but I'm going to the trouble to now. The people there have worked hard to earn my trust by not just charging me the most they can but instead, they actively work to save me dollars. I respect that and will be giving them my business in the future.
I recently needed to get a new car, I decided to look at Hyundai and see if I could find something that would work good for me. During my time working with Crain Hyundai, Bryan Huddleston answered any and all of my questions (which were a lot!), explained all the details proficiently and honestly, and put me in a car I absolutely love. It was a pleasure working with Bryan and Crain Hyundai of Fayetteville.
My Acura Rl is 12 years old and the treat the car and me like new. My wife and I are buying or leasing a new Acura in June. They put us in a MDX for the weekend while my RL was being repaired. Top notch service from everyone. Now the problem is which car MDX or RDX?
David and Marty are trustworthy and treat you like family. I'm very thankful to have found this place. Not your typical car salesman mentaliy. They truly care about people and strive to keep their reputation outstanding. Thanks Country Pride!
Great job on working with me on my purchase of the 2012 Avalanche! No pressure good presentation and excellent job of communicating with me on this purchase! Thanks again for a job well done!
by Shedrick & Phyllis Jones from Siloam Springs, Arkansas
August 19, 2017
I needed a new car for my wife and decided to give Superior Dodge a try. I received the best customer service I have ever received in all of my years of car buying. We were greeted by Customer Service Rep, Daniel Daigneault as we were coming in the building and he led us through the entire process with a courteous and professional attitude. The Finance Rep, Cody Young explained the financials of our purchase with a straightforward and honest approach and we even had an opportunity to meet Ty Turney, the Service Director, who had our new car detailed and filled with gas, while we were still negotiating our deal! I was highly impressed with all 3 gentlemen and will be recommending all my friends to purchase their next vehicle with Superior.
Immediately after contacting the dealership about looking into a new truck, Mike Muckenfuss called and let me know that I would save a lot of time if I came to McLarty Daniel Ford in Bentonville. Mike got me into a brand new Lead Foot (Exterior color) STX V8 F150 and I'm happier with my truck now than I have been with any vehicle I have owned in the past. Oliver helped us agree on a deal, and I would strongly suggest for anyone looking to purchase a new vehicle to visit McLarty Daniel in Bentonville.
Worked with Shaun Smith at the used lot. He was very professional, enjoyed working with him. There was a little confusion in difference in listed price on Cars.com versus what was quoted at the dealership. Not a big deal. Wish we could have made a deal, but also understand they deserve to make a profit. If we could have made a deal they could have made 14000 from my persepective. In all fairness they may have just needed to make more to make a real profit. All in all wasn’t a bad experience just didn’t make a deal. I’m not sure if I would recommend to a friend, I kind of like not messing around and just getting the this is what it is, if your looking to wheel and deal this isn’t the dealership for that, again just from my perspective. I also want to emphasize Shaun was very professional.
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