I took my mom to Sutherlin to buy a new rogue and was treated like royalty. I can't complain at all because the whole staff was totally on point 100%. My mom won a cruise and we are headed to the Bahamas soon. I love the yippee ya yaee commercial on the radio!! Awsome awsome awsome!!
Thank you Sutherlin
The wait is ridiculous even with an opening appointment had to wait 3 hours just for an oil change. Meanwhile never got updated on my car about what needed to be done until check out time. Check out time comes they say my car is ready but nobody could find it until walking all over the lot.
I really enjoy working Christian Bailey. Great individual and great at what he does in the used car department. As a used car manager he will go above and beyond to make sure everything goes well. Thank you chris.
customer oriented dealer. salesman Steven Silverstein was polite, informative and was considerate of time we had to spend at the dealership. no high pressure. Steve was well versed in all aspects of the buying experience, including his detailed knowledge of the car we purchased.
The best car buying experience ever in my! Hands down the best experience ever! I was shopping various makes and models, some more expensive makes and I ve driven by the dealership many times and always said id stop and drive the 2018 Outlander SEL. I did so and fell in love. Patrick M. in sales the best and Bethany in fiance, made my experience so pleasurable I look forward to Buying again . This is the first Mitsubishi I've ever owned and it wont be the last...... AWESOME EXPERIENCE...... Thank you Team Dependable!
I was in communication with someone online regarding a certain car for a few days. Was told I would see a certain person. I made an appointment with that person and they happened to be in a meeting which would be over at my appointment time. The meeting was over and about 10 min goes by and they didn't come over. Someone came to see if they helped me yet. They apologized and went to get the person and told me they'd be right with me. Another 10 min goes by and they asked what they could help me with and what I was looking for. For them to not have the info already with them was unacceptable. Not a good start. So after introducing themselves they pass me on to someone else. The only thing I was impressed with was Shena. She was very helpful and had a great personality. If it wasn't for her I wouldn't have bought there.
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