I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
We were shopping around for an Acadia and by chance ended up here. We worked with Jeff Lenz who was AMAZING! We had a 1yr old with us and he went above and beyond to help entertain our little guy during the couple hours we were up there. He was up front, honest, great with our son, polite and ensured we were completely satisfied from start to finish. We will be back to get another vehical from him in the future.
I just want to reach out. Me and my husband came in to have are Honda Accord serviced and I was greeted by a young man name Logan. From the second Logan saw us pull up he started walking toward the car with a smile on are face. The way Logan greeted us at our service appointment is beyond explainable. He told me that he only believes in doing what needs to be done to the car and never recommends something with out knowing that it needs to be done. He earned mine as well as my husbands trust more then any service guy ever has. To follow all of these great things Logan then came into the waiting room where we were sitting and brought me as well as my husband a bottle of water and a bag of popcorn and sat down right next to us. Me and my husband both looked at each other and did not know what to say. Logan sat there and talked to us for over 15 min about how much he appriates are services and that he truly wants his customers to have trust in him. He told me that if there is ever anything I have a question about or just need advise that I can call his personal phone and that I am never a bothered and followed by pulling a buisness card out with his number. I will only have my car serviced by Logan from here on out. Even if that means I have a different brand car. Me nor my husband have ever met such a kind young man.
Thank you Logan for all you did for us.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
We have purchased several vehicles from Federico's and have always had a great experience! The buying process always goes smoothly from beginning to end! They have a great staff from sales, finance and service, who are always friendly. Shout out to our salesman Larry, he did a great job! I would highly recommend Federico's!!!!
We came to the dealership with a specific vehicle in mind. You never know how great a dealer is until problems come up. We had two minor issues discovered prior to purchasing which they immediately resolved the next week. We were told at the time of purchase that the low pressure light was on due to the vehicle having sat and the change in temperatures. After buying the vehicle and adding air the sensor came back on only a couple days later. We were not sure whether they would stand behind the sale. Having spoken to the general manager I can say with 100% certainty that they do. Wonderful gentleman to deal with!! We would definitely buy from him again.
Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing features to make her comfortable and confident in our purchase.
Very helpful and eager . Nice dealership with a good selection of cars and trucks. They even stayed past close to get the deal done for us.
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