In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
I would recommend Hyundai Volkswagen of Murfreesboro. I was with my brother-in-law and was so impressed with the way Chris Oliver handled the process. He really was very helpful and made the process as seamless as possible! He is awesome! Everyone there is and I love the coffee machine by the way!
My girlfriend and I went to this dealership after a few failed attempts at others within the same area. After we got to talking to Caleb we knew we were at the right spot. Caleb was knowledgeable and made it possible for my girlfriend to get a new car at the rate that suited her best. I???d definitely recommend coming to this dealership if you???re looking for a new car and asking for Caleb. I???m definitely going back when I???m ready to purchase my new car!
Caleb was a joy to work with when buying our new (to us) car. We called before we came in and let him know what we were looking for and upon arrival he had several choices ready for us! Caleb did a great job at understanding our goals and needs for our new vehicle and made the process a total breeze. This was by far the fastest and most stress free car buying experience we have ever had. We will definitely be recommending Caleb and Freeland to our friends and family!
Knowledgeable, customer oriented, service provider
by tfbergeron from DealerRater.com
November 15, 2018
We recently moved to Nashville and found ourselves in the market for a vehicle. The car selection, ease of doing business, knowledgeable and courtesy staff resulted in such a positive experience we went back a few weeks later and traded our other vehicle in for a new one. The process was quick, they had the car options pulled up and ready to review and the sales process was expedient. Great job by the Freeland Team
Caleb is a great guy and an even better salesman! He???s very personable with his customers and makes sure that they receive nothing but the best. He really helped me out by finding a great car after being in a bad car accident a few weeks prior to the purchase. He made sure that it was a smooth process and that everything went according to plan. I highly recommend this dealership, and when you go ask for Caleb Courtney!
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
Very well laid out showroom, as well as good variety of vehicles. While shopping there my wife text me that a Sportage we had looked at the day before had been reduced to the price we offered. I purchased my vehicle elsewhere.
Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
I was shopping online for a late model Nissan Sentra without too many miles and I went through many different websites trying to find the right car. I found the car that I was looking for at this dealer and the price was very competitive. I worked with Ross on my purchase and everything went smooth and I am extremely pleased with the car that I purchased.
Choose to work with no other companies only Wholesale inc. Cavender, Lukas, and John are some awesome paperwork. This will be the second vehicle I???ve purchased with this company and as long as they keep people like this I will continue to purchase in the future.
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