Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
I have owned 5 since 1999 need I say anymore
by pat5caravans from richton park illinois
November 28, 2018
It's big. It's safe. It's extremely reliable. Unbelievable value. Ask anyone that owns one. Your wife will love it. Don't spend 10K more for an SUV. Save the money.
Debbie made buying a car fun and enjoyable. She didn't pressure us. She cared about what we wanted and made sure we were very happy with our purchase. Our Buick was a 2015 in mint condition at a very good price. Everyone was nice & fun to talk and work with. If you are looking for a vehicle ask for Debbie you will not be disappointed. It was truly a stress-free awsome experience.
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
Great place to buy from my brother bought from them and told me if i wanted to get a lifted truck to come here. I did just that and walked away with a new lifted truck with everything i wanted fast and easy and great people that work their. i would recommend this dealership to everyone great place to buy from.
Drove this twice as a rental
by Anonymous from Irvine, CA
November 19, 2018
As title suggested, I had drove this car twice now for longish distance driving.
In terms of practicality, family did not complaint so that's a positive. My only negative is the boot a bit small compare to our Passat.
As for driving experience, I had and will continue to say it's a bit like driving a tractor. The wheel was relatively heavy comparing to all other cars I had drove. Given that I can confidently drive it at night for 90 miles from San Diego back to Orange County so maybe it does deserve some credit on handling department. The braking is ok but if you drive sensibly then I don't think it will be an issue. If you do blindly follow, aka tailgating, I have no confidence in its reactive time, anyway just don't.
Overall, a good people carrier but don't expect any fun driving experience.
Awesome experience! I will definitely recommend to all friends and family. Brad Reynolds was my salesman and he really went the extra mile to get me what I wanted in my car. Robert Garza helped with showing me all the great features on my new car. Farzan Naqvi the finance manager was very knowledgeable and helpful with getting everything finalized.
Go to Fred Haas Toyota country and ask for these three gentlemen to help you out... you won’t regret it!!! Absolutely outstanding service!!! Customer for life!
Russ was very helpful in identifying Highlanders that fit our criteria. He was knowledgeable about all of the vehicle features and also helped me understand the various trim levels and the features of each trim level.
I had an idea of the car i thought i would like to trade up to and the amount i thought i wanted to pay. I searched on line at 3 dealers and found a few cars that matched my criteria. of the three Toyota dealers that i searched, Fred Haas was my choice because they had the year make and model of car that i was looking for and they are Cap Pro (Jerry Reynolds) certified. I emailed them and asked if that particular car was still available. within a short period of time Mauricio Coto called me to discuss my selection and set up time that i could drive over to see and test drive the car. The dealership was easy to find and easy to access and very busy which i took as a good sign that others wanted to shop there, too. I test drove my selection and rapidly realized that it was not the car i wanted. I was disappointed. Mr Coto sat with me and reviewed his inventory of that model and i agreed to test one of the one of them even it was a year newer than what i originally wanted to buy and of course more expensive$$$. (i had a budget in mind). I drove the car and realized that it was everything i wanted and more. I reviewed the numbers with Mr Coto and convinced my self that i could in deed afford it. After reviewing the carfax and specs that the car was not a Toyota certified car and was disappointed because that certification really give some warranty options that other non-certified cars don't have. When i expressed my disappointment to Mr Coto, he suggested that he would see what he could do. It took a little extra time but he had in inspected and certified at no cost to me. I was tired and it was late but the drive home in my new used car was very relaxing thanks to Fred Haas Toyota and Mauricio Coto thanks to all Jim F Pasadena PS i need to mention the gentleman that worked up the financing. Can't remember his name but what i did remember was that his finance rate was very competitive and that after signing the two stacks of paper that he placed before me (one for my old car and one for my new car). I was on my way..Good job.
I had intended to buy a truck 2 or 3 years old. But James put me in a new truck with more features for very close to the same money. I traded my old car and got good value. I am very pleased with the deal and my new truck.
Good range of inventory with very good deals.
Generous staff who are willing to accommodate your every request.
Very informative briefing along the process.
Simple and fast processing.
Good buying experience overall.
I've had Hyundai's.,Kia's..This Dodge seems to
by Felipe660 from Hudson fla
December 17, 2018
I have had Kia's.. I have had Hyundais. this dodge is the best car I have had. I would recommend this car to anybody. and I got the car at Subaru of Port Richey. Great salesman.
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
by Family Minivan from Ontario
November 23, 2018
Good family car for the price , you get what pay compare to other brands of minivans , not bad at all , but they need to update the model , the new 2019 is the same same , and they should add ad optional AWD
They have good prices.
They did not properly prep the vehicle, wanted me to bring it back at a later date.
They did not fill it up with gas.
They do not return emails after you purchase a vehicle.
The paperwork took several hours, had to sit in a backroom with no windows in the meantime.
like the styl
by bill bovard from port charlotte, fl
November 17, 2018
i think it is good car for the money, if i could i would go and buy one today. but im broke maybe i can win one
Mr. Abdel took care of us with dignity. No pressure like other car dealers I have been. He understood my concerns. Provided me with all information I request. Best of all prices were low compared to other car dealers.!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most affordable with bells and whistles we'v owned
by Loving my Dodge from Findlay, OH
December 20, 2018
This van meets our needs for comfort, roominess, ease of drivability and overall style. We love that it has all the gadgets at an affordable price
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