Doug - the Sales Manager, was professional and worked really hard to get us exactly the car we wanted. He was not high pressure, and was honest in what he could provide us in terms of timing and cost. Jose (salesman) followed up and provided excellent after purchase guidance and explanation of the CRV features.
Stopped in at 9:00am for a engine service light. I was told that it was only a bad spark plug.
To replace the spark plug would only take about an hour. I was offered a loaner car to visit the Collection Mall for lunch while I waited for the repairs to be done.
The repair took longer then an hour. So the Owner came out personally and offered his apologies. No charge for the work because of the time it took to get the job done. Customer service at it best.
I went to a few dealerships looking to trade in my lease and nobody was willing to work with me as much as Jorge did at Crown. There's a reason I've now bought 3 cars there, they always find a way to make a deal.
I had a bad experience buying a car over 10 years ago and hate high pressure salesman. I was dreading having to get a new car. The Crown sales team was wonderful and I am very happy with our purchase from this dealer.
Service man was very helpful and got me in for service the e
by Jaydee from DealerRater.com
November 20, 2018
Everyone from service desk to service man tony to the shuttle driver man were very pleasant. The service dept completed my car in a timely manner. I have been pleased with crow for all the years I have driven jeeps
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