Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
I cannot thank Christian and Cody enough for making the deal happen and putting me in my car. After a few mishaps, once Christian & Cody got involved it went very smoothly. Christian is amazing, well spoken and easy to develop a relationship with based on up front & honesty. Crucial in the car buying experience. Even finance was a breeze!
Jimmy made my experience wonderful with buying a new vehicle. He never got aggravated as I am a difficult customer. He let me take my time and never made me feel rushed. I will be back to purchase all my vehicles from Jimmy. Thanks for the new car buying experience! I love my new Jeep Grand Cherokee!!
After 6 car dealership I went around the Houston area I didnt find any good deals. & my last stop was ron carter of Alvin. Robert took his time showing me cars under my budget and even went out of his way to drive us to another location on his New vehicle! The service I received by him and his other co. workers was amazing. Thank you Guys !! 👍👍
I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Cole Zayas greeted us and was ready to help as soon as we step foot on the lot. Cole took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Cole Zayas!
Our salesman Koy Alford was very pleasant to work with. We have bought vehicles from him in the past. His customer service is always helpful and professional. We would recommend him to any of our family or friends. Thanks Koy, Jimmy & Debbie Patterson
Began our journey on Black Friday to find a nee Jeep. Stopped at Southfork CDJR first since it was local. Worked with Albert Woods on my wish list for a new Wrangler. Left the dealership and looked at a few others just to see who else had what. We sent Albert more info on additional possibilities. We received a text from him a few days later saying he had found what we were looking for with just a couple of differences. We went back to Southfork and met with Albert again. Decided we would take the new Wrangler even if it wasn???t an exact match. During the negotiations with our trade, there was no pressure at all to buy. We almost decided to leave and wait for what we were looking for but Albert and the sales team really worked with us on the deal. They made a great offer on the price that we couldn???t pass up. We made the deal and are glad we did. Jordan Fournet in finance was very courteous and again no pressure to purchase anything more we didn???t want. Answered all our questions and even shared a great video with us. The whole thing took just a couple of hours and we were on our way in my brand new Wrangler. I will definitely return to Southfork for my services and even future car purchases if I???m in the need of a new vehicle. Check them out as they won???t disappoint!
I went with my boyfriend to sign papers on his new truck. I went walking around the new and pre owned inventory just looking and there it was....the car I've wanted for years! Nissan Murano! The price was good, it was loaded with all the toys i could imagine and more! And was right there. A mentioned it to the salesman helping my boyfriend and he had it out front before I knew it. I test drove it and became an owner right there. They gave me a good deal, and a good deal on my trade sight unseen. I drove my new car home that day. The sign on the door said no commissioned sales people. I was not pressured, my opinion mattered, and I felt like I was the best customer of the day. The process was easy. Never had a car sales experience like this. EVER. Albert was helpful and interested in what I had to say. He introduced me to John Aldridge, the used car sales manager and then to Gabriel with financing. Gabriel was able to get me another percentage point lower and I feel I was treated fairly and I got my best deal. And I wasn't even looking! I was impressed with the way they treated my friend, and I felt very comfortable buying my new car.
Exceptional service. Can't begin to count the ways that service advisor Gary Borel and the Gulfgate Jeep, Dodge and Chrysler team have gone above and beyond expectations to satisfy customers' needs. A+++
The Service Department is outstanding. Nick Garza is the first person that you wiil meet and he is fantastic. He represents the care, concern,friendliness and trust you want from a Service department. I must state," That attitude is shown by the entire department". The professional and interpersonal skills in that department was extended to me as a customer and they deserve an A+.
Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
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