For a first time buyer I had a excellent experience at Hendricks l, they helped me get in my new 2019 Ram 1500, everybody was helpful from walking in at the dealership to signing the papers to close the deal I would defiantly recommend this to everybody I know.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
Just had recent service on my 16 Jeep Wrangler. The shuttle driver is always helpful & great to talk to. The service guy (Roderick Jones) that took good care of my vehicle was very courteous, prompt, & did an excellent job. We really appreciate his help & will ask for him next time we're in!
I traded in my 2016 Ram 1500 for a 2018 Jeep Grand Cherokee. Adam Lader and Garett McGuffie did an awesome job finding the perfect vehicle for me. They were patient and took plenty of time to make sure I was well taken care of. All the staff were friendly and knowledgeable and it was a great atmosphere. I will definitely send more business their way, I couldn???t be happier.
I first purchased a used vehicle from Jason at Benchmark in July 2016. Jason was mindful of our time and he lets us explore the vehicles with absolutely no pressure. The paperwork was easy with no garbage clause like the spot delivery scams some dealerships use. At that time we did look over the Rams but, while impressed, we were not ready to covert from Silveradoes. Then the new 2019's came out. We went t5o Benchmark first but Jason was not there so we jsut browsed but they did not have what we were looking for that day. We visited every dealership from Meridian MS to Anniston, Al and up into Tennessee and down to Montgomery looking for that special one. Most dealerships I was not impressed with. We are old school and like to see what we are buying. Most of the sales people knew nothing they had on their lot. They didn't even know what came on the Ram Rebels - I was told that you could not get 4 corner air suspension or Panoramic Sunroof on the Rebels. I honestly can not remember any of their names because they simply did not make a lasting impression. We decided again to visit Benchmark and asked for Jason - I remembered his name because he was one of the few that seemed to always know what was going on and made that lasting impression. He came out, seemed happy to see us and was able to answer our way too many questions. He did not have to go and look up what was on the lot because he knew what they had. He pointed me right to my new Ram with the suspension, e torque and sunroof I wanted. Simple when a salesperson knows they product. AND he got us to purchase our first RAM! Goodbye Silverado... Again, negotiation was fast with paperwork a breeze. And we were in and out in record time. Benchmark and Jason are a winning combination...
Jason went above and beyond to make my first time car buying experience an excellent one. He made it easy from start to finish. He was honest and up front as well as very knowledgeable to answer all the questions I had. He also took the time to make the experience even more personable by following up regularly and offering assistance with whatever I may need. I would highly recommend this dealership and Jason for any one in the market for a vehicle. I will definitely be using them again in the future. I can???t say enough good things!
This was my first time at this dealership, I was greeted at the door by my salesman. Everything about this experience was great. No pressure,staff went above and beyond and the best part was I arrived at the dealership at 330,after that drive,credit check and signing all the papers for the car I was out the door at 5:30. This was my first time at the dealership but from now on will be my first stop. Go see Jason. He will take care of you. Everything was painless
Called Jason at 3:30 pm. He answered all my questions honestly. Showed up, drove the vehicle,and was completely done with everything including paperwork by 5:30. I had never been in this dealership before but this place will be my number 1 from now on.
Great management team and Kim in finance was more than courteous. My salesman, Roger, could not seem to follow through on keeping his word. He was to follow up with me again on 1 last issue. Of course I haven't heard from him since.
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