My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Very happy with my Caravan
by Kenrap from Fairhaven Mass
September 25, 2018
All three have been a very good buy
Would buy another with no second thought
Comfortable, plenary or room, quiet ride.
Handles very nicely , and always ready for use.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Excellent for the Money
by Mac Ram from Harrow
November 25, 2018
Excellent value for the money, strong performance, lots of room inside, very good on gas, lots of interchange with seats, Dealer network needs a lot of work, want to sell, but no nothing about customer service. Dodge does not seem to care.
This is a beautiful car. It's pretty on the outside and the inside. It's got so many options inside that make me happy. Loving the hands free phone, I can actually burn my music cd's to the hard drive of the vehicle and don't have to keep them in the car. I chose right on this one, so much room. I will keep this until it just won't drive anymore. I love the outside, the change to the front end with the grill makes it look so nice.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The sales people are very helpful and outgoing. They listen to what you were looking for. Which as we all know is the most important thing when looking for a new vehicle. They try to get you exactly what you want.
Excellent price for a low mileage 2018 vehicle.
by KENT from Carlsbad, CA
December 10, 2018
Great car - Hauls stuff like a van, feels like a luxury car. The GT upgrades are worth the price - Leather seats, power passenger seats, stiffer suspension. My only complaint was with the dealer - they did not honor their price guarantee. My wife has to argue them down. Will never go there again.
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
Major repairs to brakes, spindles, cracked boots, steering unit plus replacement of filters, oil change and wheel alignment done satisfactorily on 13 year old vehicle. Had to recently return twice to fix thumping in rear brakes. Replacement rear rotor surfaces were grooved and found to be the problem. Finally remedied. The repair facility isn't the least expensive but their service and repairs are reliable. Use them for both my Explorers.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
Stopped in to discuss a used vehicle found on a car shopping site. Barry the sales person spoke to me immediately, we discussed the vehicle I was shopping. He gave me a printout I requested, and let me be on my way quickly with just the right amount of salesmanship. Haven't purchased, but I would expect the same level of professionalism in completing a sale.
I came to Hertz, because my sister said she just purchased a car at a good price. I was skeptical at first, because of my credit, but I took a chance anyway. Loreal J. was great she contacted me regarding my application and then she said she would work on my application and once approved I could come in and take a look at the cars. I would definitely recommend Hertz and Loreal J. she worked with me and found me a car that was in my budget. I found a really nice 2015 Nissan Sentra that was in my budget, and it included the warranty and tire coverage. I really made out great! Loreal J. always answers my texts and questions in a timely fashion. I definitely recommend Hertz.
Living in Connecticut my wife and I were very apprehensive of driving several hours to purchase a used vehicle after viewing only an online advertisement. Telephoning the dealer and speaking with the manager we both felt comfortable enough to negotiate a price. After arriving at the dealership my wife and I were welcomed as we walked through the door. We were introduced to Angela, one of the sales associates, who provided a tremendous amount of information. Angela was extremely patient explaining all the features of the vehicle and answering all of our questions. The dealership accurately listed the vehicle online plus provided a free CarFax report with sufficient photographs to make an informed decision. This was first time either of us ever purchased a vehicle from another state but after this experience likely we will do it again. Both Sue and I were very impressed with the dealership ability to make the purchase seamless which included processing all the Connecticut DMV paperwork. Sue and myself both strongly recommend this dealer after experiencing first hand their professionalism.
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