My business transaction of the ca purchase went very well with one exception, they promised to detail he vehicle but it was only washed. I would have addressed my complaint but I had a prior engagement and did not have the time to wait at the dealership. So far so good with the vehicle. In conclusion I would recommend this dealership to friends and family.
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
Got to say this dealership is great I recently purchase a 2011 Toyota Camry SE with 76,137 miles on it. Vehicle drives great no complain I traded my 2007 Mercedes Benz ML 350 with 126,000 miles on it and Sussex Auto Group dealer made my transaction smooth I came in and purchase vehicle and walk out in just 1 hour..
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
Excellent price for a low mileage 2018 vehicle.
by KENT from Carlsbad, CA
December 10, 2018
Great car - Hauls stuff like a van, feels like a luxury car. The GT upgrades are worth the price - Leather seats, power passenger seats, stiffer suspension. My only complaint was with the dealer - they did not honor their price guarantee. My wife has to argue them down. Will never go there again.
We just purchased a 2019 Kia Forte from Bridgewater Kia. We visited Bridgewater Kia based on the positive experiences from prior customers posted on Dealerrater.com There is a sign in the showroom that says: ???Our job is not to sell you a car, our job is to help you buy a car???. That???s exactly what our salesperson Brett did and more. You couldn???t have asked for a nicer and more knowledgeable person to be your car salesperson. Brett spent a lot of time with us and patiently answered all our questions completely. He was also very clear and thorough in explaining all the features of the car, as well as all other aspects of the transaction. It was THE BEST car buying experience we have ever had! We were offered a very good deal and very fair trade-in price for our trade. It made the car buying experience a pleasure, the way it should be. I would also like to mention David, who is the finance manager. He had all our paperwork prepared accurately. He was very thorough and patient in explaining everything before we signed all the documents. Never was pressured for any after-sale add-ons. We are very excited about our purchase and extremely pleased with our car buying experience with Brett and David. Dan, (who is referred to in the prior ratings) also stopped by to talk to us and was very gracious. We highly recommend Bridgewater Kia and Brett and the team if you are looking for a new KIA.
Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be about 45 mins but that he'd make it worth my while if I waited for him. Ryan did not disappoint! Without haggling back n forth negotiations, he gave me a deal on a new lease from a basic '16 latitude Cherokee to a '19 limited Cherokee with more specs than I'd anticipated with a $25 difference in my monthly payments! I'm getting so much more car! I am beyond happy and grateful I waited for Ryan! He made it such a smooth transaction, meeting everything I asked for and more! Monty completed the deal with explanations of everything I was signing for and Becky explaining every detail of the car before I drove it off the lot. I highly recommend Ramsey Chrysler Jeep Dodge and asking for Ryan Murphy when buying or leasing to get an even better deal than you anticipated! Thanks again Ryan! And thanks as well to Monty and Becky for assisting in my decision to head over there on Black Friday and leaving with an awesome new car and deal!
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Excellent for the Money
by Mac Ram from Harrow
November 25, 2018
Excellent value for the money, strong performance, lots of room inside, very good on gas, lots of interchange with seats, Dealer network needs a lot of work, want to sell, but no nothing about customer service. Dodge does not seem to care.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very fast and prompt response. Great customer service. Professional sales representative. Helpful in getting me approved despite my previous bankruptcy. Thanks a lot Benjamin. You are the best. Really appreciate your help. Highly recommended.
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
Great experience love the new car Geury help me and yoahan finance and Mr Prado the manager, I buy Nissan versa 2017, I love this car.
This is the nicest minivan I have ever owned
by smudge factor from Sheboygan, WI
October 16, 2018
This is a beautiful car. It's pretty on the outside and the inside. It's got so many options inside that make me happy. Loving the hands free phone, I can actually burn my music cd's to the hard drive of the vehicle and don't have to keep them in the car. I chose right on this one, so much room. I will keep this until it just won't drive anymore. I love the outside, the change to the front end with the grill makes it look so nice.
I never thought buying a car would be so easy. Daylin is extremely professional, helpful, and great to work with. She made this process incredibly easy. The entire car buying experience was a positive thanks to Daylin. 5 stars.
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