I was visiting from out of state, needed a quick diagnostic on check engine and brake warning light icons, I was concerned about the safety aspect.. Patrick got me in immediately, found the issue, had me back on the road in no time. My father has always loved this place, I now understand why and agree with him.., terrific place to do business, with total confidence..bravo guys ! Thanks!
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
I was shopping around for a new car and I came across a very nice Hyundai from this dealer. I requested information about the car and got an email sent back to me almost instantly. The customer service was above and beyond. Not only did the email quickly I got a phone call as well going jeer everything that I needed and wanted to know about the process of buying the car. They were very nice and I would recommend this dealer to everyone I know.
Eric was great to work with and no haggling with price. I told him what I wanted and needed for my trade and he made it happen. was probably the easiest vehicle purchase I have ever done.
thank you again
Very easy to purchase a car here no pressure approach
by Scruffyguy from DealerRater.com
May 2, 2018
Worked with Chris he had vehicle out front waiting when got there ready for test drive didnt put limit on how far test drive was and no pressure approach when we returned back to dealer location i in fact had to tell him lets make a deal which was so different from most dealers and refreshing after spending a month shopping for a new truck also in and out fairly quickly so great experience overall ask for Chris is you shop there great salesman to deal with
I was able to buy a much newer car, only a year old, after my bankruptcy. I had been told that it would be a very hard thing to do and would need special financing but would really help rebuild my credit more than anything right now. I told myself I would never buy a Kia but it is necessary now to go to work. I was fired from a job just 4 miles away and drive 47 miles to and from work. I really wanted a Dodge Challenger and sold my BMW 330i to a private party. But my payments would have been much higher, actually now my payments are slightly lower than the 2006 was, and less total cost than I paid for the 2006 BMW (for the 2017 Kia Soul). I did not like the fact they took away the CD player, but they added Sirius XM satellite radio and I adapted by putting my music from the CDs to the computer onto my phone's SD card which I can play on Bluetooth.
Armen was the best sales guy , didn’t try to talk me in to buying something I didn’t want. He made buying my new Jeep a quick easy process. I would recommend this place to anyone looking to buy their brand. Went to five other lots and this place was by far the best.
Just bought my new Ram 1500. I traded in my Tacoma and I must say the entire experience was great. Started out looking at their website, which is very well constructed & maintained. Their internet sales manager, David, is very helpful and answered all my questions promptly. Came in to look at a truck they had because they had the best prices in my area and what I wanted in stock. When I arrived, David was already working with a customer, so I got the pleasure of working with Armen. He was very helpful and straightforward throughout the entire process. It was like I was a member of the family having a regular conversation, not some annoying car salesman doing the hard sell. We made a deal on a new truck, not a bunch of ridiculous haggling to get where I wanted to be. It was all very transparent and explained very well, no gimmicks or tricks like some places. I look forward to doing more business with them in the future and highly recommend them. Ask for either Armen or David, you won’t be disappointed.
Although buying a new car is exciting, the actual purchase can be a long drawn out affair. The folks at Wells, especially our sales rep Mike Poole, helped to make the process as easy as possible. The customer service at that dealership is excellent and I highly recommend them.
I just cannot say enough positive things about our experience with Jay M. and the entire Fayetteville Dodge staff. We have visited several area dealerships in search of the perfect minivan for our family and found that that not only was the Pacifica the best vehicle for us, but our extremely courteous, diligent and well informed dealer made the expirience both pleasant and hassle free. Working with Jay Morse and the rest of the wonderful staff has made us confident that Fayetteville Dodge will be the only place we go to for all of our future vehicles. We will definitely be highly recommending this place to all family and friends!!
I bought a preowned car for my nephew and Michael Smith was absolutely easy to deal with. He took care of everything for me and even made sure I got home safely. Kevin Miller handled my paperwork faster than I thought possible and I got my plates fast! There are plenty of options closer to me, but I would absolutely suggest him and this dealership to everyone!
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
Excellent services. No problem for making appointment. The appointment was done on time as promised .
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