I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service.
My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
My business transaction of the ca purchase went very well with one exception, they promised to detail he vehicle but it was only washed. I would have addressed my complaint but I had a prior engagement and did not have the time to wait at the dealership. So far so good with the vehicle. In conclusion I would recommend this dealership to friends and family.
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be about 45 mins but that he'd make it worth my while if I waited for him. Ryan did not disappoint! Without haggling back n forth negotiations, he gave me a deal on a new lease from a basic '16 latitude Cherokee to a '19 limited Cherokee with more specs than I'd anticipated with a $25 difference in my monthly payments! I'm getting so much more car! I am beyond happy and grateful I waited for Ryan! He made it such a smooth transaction, meeting everything I asked for and more! Monty completed the deal with explanations of everything I was signing for and Becky explaining every detail of the car before I drove it off the lot. I highly recommend Ramsey Chrysler Jeep Dodge and asking for Ryan Murphy when buying or leasing to get an even better deal than you anticipated! Thanks again Ryan! And thanks as well to Monty and Becky for assisting in my decision to head over there on Black Friday and leaving with an awesome new car and deal!
London was great and the deal was smooth from beginning to end . Very up front and honest and made me feel comfortable through the entire process. I was told to come here instead of Westbury...glad I did and it was a pleasure to do Business with London and Town and Country.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
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