Got to say this dealership is great I recently purchase a 2011 Toyota Camry SE with 76,137 miles on it. Vehicle drives great no complain I traded my 2007 Mercedes Benz ML 350 with 126,000 miles on it and Sussex Auto Group dealer made my transaction smooth I came in and purchase vehicle and walk out in just 1 hour..
My business transaction of the ca purchase went very well with one exception, they promised to detail he vehicle but it was only washed. I would have addressed my complaint but I had a prior engagement and did not have the time to wait at the dealership. So far so good with the vehicle. In conclusion I would recommend this dealership to friends and family.
Went in without an appointment on Black Friday to see Ryan Murphy who sold a car to my cousin. He told me he had a customer and the wait would be about 45 mins but that he'd make it worth my while if I waited for him. Ryan did not disappoint! Without haggling back n forth negotiations, he gave me a deal on a new lease from a basic '16 latitude Cherokee to a '19 limited Cherokee with more specs than I'd anticipated with a $25 difference in my monthly payments! I'm getting so much more car! I am beyond happy and grateful I waited for Ryan! He made it such a smooth transaction, meeting everything I asked for and more! Monty completed the deal with explanations of everything I was signing for and Becky explaining every detail of the car before I drove it off the lot. I highly recommend Ramsey Chrysler Jeep Dodge and asking for Ryan Murphy when buying or leasing to get an even better deal than you anticipated! Thanks again Ryan! And thanks as well to Monty and Becky for assisting in my decision to head over there on Black Friday and leaving with an awesome new car and deal!
We just purchased a 2019 Kia Forte from Bridgewater Kia. We visited Bridgewater Kia based on the positive experiences from prior customers posted on Dealerrater.com There is a sign in the showroom that says: ???Our job is not to sell you a car, our job is to help you buy a car???. That???s exactly what our salesperson Brett did and more. You couldn???t have asked for a nicer and more knowledgeable person to be your car salesperson. Brett spent a lot of time with us and patiently answered all our questions completely. He was also very clear and thorough in explaining all the features of the car, as well as all other aspects of the transaction. It was THE BEST car buying experience we have ever had! We were offered a very good deal and very fair trade-in price for our trade. It made the car buying experience a pleasure, the way it should be. I would also like to mention David, who is the finance manager. He had all our paperwork prepared accurately. He was very thorough and patient in explaining everything before we signed all the documents. Never was pressured for any after-sale add-ons. We are very excited about our purchase and extremely pleased with our car buying experience with Brett and David. Dan, (who is referred to in the prior ratings) also stopped by to talk to us and was very gracious. We highly recommend Bridgewater Kia and Brett and the team if you are looking for a new KIA.
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 28, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
Jeff is an exception to the car purching Salesperson, very patient, knowledgeable of his various models and goes beyond customer satisfaction in all aspects customer service. I've been a Mitsubishi owner for 8 different purchases and I must say after finding this dealership and my New Sales consultant I will be referring them to my family and friends as a No Gimmick No pressure Real type of car buying experience. Thanks again to Jeff for a great New car experience..:)
John Luizia was very knowledgeable about the vehicle and worked with me to get a decent deal. They had a good selection of vehicles in stock.
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