Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
Always a pleasure to visit LHM in Albuquerque. Chris Quiñones is the best sales team member I've ever worked with, and the service department staff is no exception when it comes to fast & knowledgable skills under the hood.
I was serviced very fast and was treated very well.and would recommend to family and friends excellent work and very prompt. I???ve been a customer for a few years there and I won???t go any where else for services
Frida Padilla was extremely helpful to me throughout my car buying experience. She is knowledgeable, kind hearted, and genuinely enjoys helping people find their dream cars. I would recommend her as a dealer no matter where she worked
When we arrived to the dealership, David Chavez greeted us . We looked at old used trucks, David gave us efficient information for our needs in deciding to purchase a truck. He was very informative and did not give us the run a round. We really enjoyed our time we spent in looking around your dealership. Thank You David for your time and patience with us.
We went to look at new vehicles, David Chavez walked up to us and was very courteous and was not pushy. We were impressed of all the features of the new vehicles that David showed us. We plan on going back, and we are surely going to ask for David, but we want to compare prices before we purchase at this time. Great Service.
Michael Bodie has sold me two cars and is one of the best sales person their at Melloy Dodge. Michael takes his time and goes over everything that needs to be done in a timely matter. Michael I send customers all the time and they are all satisfied with his performance. Thank you Michael Bodie for always watching out for me.
Just bought my second Rogue on Saturday, love it!! Entire experience was great, the most courteous thoughtful people around this city. Love my new Rogue, drives & looks beautiful. Thank you all including the wonderful guys & gals in the service dept. They kept my previous Rogue in top shape over the past two yrs. Great bunch of people!
While visiting Albuquerque my truck was stolen. A week later it was recovered but had been stripped down. I had the truck towed to Melloy Dodge. They worked directly with my insurance to handle the claim, and then later did some repairs for me at a very reasonable price. They do quality work - I am very pleased. I would definitely go back again. Their customer service was excellent as well; if you have any concerns, talk to the manager - he'll be straightforward with you.
My experience overall was good .I had questions for the Finance Department and my Calls were either Not Returned or Slow to Return Calls. This Definitely Needs Improvement for Customer Satisfaction to Finalize The Sales . Overall on the Sale ,4 stars.
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