I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
Recently bought a2019 Dodge Durango from Bettenhousin Jeep dodge and ram. I would I highly recommend this dealer and espically nick nowak. He was easy to work with and doesn???t pressure you into by anything. He is also up front about everything which is a breath of fresh air
When I walked into Bettenhausen that day I wasn't sure if I'd be leaving with a vehicle and Nick assured me he would do all he could to get me the vehicle I want. He worked his magic and got me a great deal on my trade in and I walked out with my first new car a 2018 Jeep Renegade . I couldn't be happier. I went to Nick because he was highly recommended from close family and friends and now I can turn around and highly recommend him to everyone I know. Thanks Nick!!
Craig Yineman was a wonderful salesman. No pressure easy going and was very informative. My husband used to be in the car sales industry and Craig Yineman was very straight forward with us. We got a beautifu pre-owned Fiat 500, that is practically new, with low mileage and is fun and sporty. We would highly recommend Craig Yineman and the Bettenhausen Dealership. The transaction was quick and painless.
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
So, we have a disabled daughter and needed a minivan for wheel chair lift and traveling purposes. We were planning on buying later in the year, but we thought we would look around and see what was out there.
Our first mistake: We went to Kolosso, and had a very bad experience. They tried to pressure us with false deadlines, wouldn't budge on the price and lied to us multiple times. I had enough.
I called Bergstrom in Oshkosh and talked to the manager, Mike M. And it was about the best thing I ever could have done. I felt no pressure, and he actually took the time to explain what everything was and ment.
He gave me a deal I could not pass up and we ended up getting a BETTER Chrysler Pacifica then the other dealership for LESS money. He even found extra rebates that Kolosso did not offer.
I am very satisfied and I will be shopping with Bergstrom in the future. I recommend stopping in and seeing what they can do for you.
William and Loralyn Buelow
They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
Genuine and honest experience with Tim Dixon and Peter Sargent. Very patient and understanding to the stresses involved with a new car purchase. All questions and concerns were address and every effort was taken to provide the best deal available. Highly recommend. 10 years of past experience with the service department has been very good with a previous vehicle as well.
Mrs Mary was excellent to work with. She was able to get me in the vehicle I wanted at the cost & payment most suitable for me. She had everything prepared prior to me getting there. Closing on the deal was very fast. I was there a total time of maybe 30 minutes. I highly recommend her to anyone looking to purchase a new vehicle.
Outstanding Experience with purchasing a used Pickup
by CCMILLER53 from DealerRater.com
December 5, 2018
What started out as just a check out of a used pickup online turned into an outstanding pleasant process. Dylan McDorman is an informative and will work with you and your family. We look forward to our next dealings.
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