This dealership is almost an hour from me. I had already dealt with two other local dealerships prior. One was patient in helping me figure out which car I wanted but never gave me a price, even after waiting 2 weeks and checking in with them multiple times. The next dealership, I walked in and had just sat in the chair. The salesman started speaking in slang and said he was going to be “Blunt” and that “I probably couldn’t afford a new car,” even though I lease all of my vehicles. I was upset and had never been spoken to that way before. However, I didn’t make a scene, I just quietly left.
I did some research for the exact color scheme I wanted. I found that Snethkamp had that vehicle along with other color options. I put in an internet request to Snethkamp and let them know that I wanted to know my estimated numbers over the phone . I wasn’t interested in driving 45 mins just to have them play games like the other dealerships did.
The person I spoke with was awesome and connected me with JT (John Thomas). He was very kind and patient. They got me into the new car I wanted the same night and even got my payments lower than my previous vehicle.
Their facility isn’t the fanciest, but when you are treated with respect and dignity, that’s priceless
Thank you very much Bill Reed!! You go over the top to make sure the customer is extremely satisfied. All the staff involved in the car buying/leasing process make for a pleasant experience!! Bill and all the staff will bend over backwards and pull out all the stops to make for the best buying experience!!!
This is my 5th truck with Galeana Dodge and my best experience so far. Patrick Blake was my sales rep. and on a scale of 1 to 10 his knowledge, service and friendliness was a 12. Everyone from the General Manager to Finance and Sales gets an A ++.
Ron Zontini was my sales representative at Galeana's Dodge/Ram dealership. We purchased a Town and Country minivan. Ron made my purchasing of a vehicle extremely easy. I've been to many dealership's in my lifetime and can truthfully say this was the easiest car buying experience I've ever had. Ron found us the perfect vehicle to suit our needs and I couldn't be happier. I appreciate Ron's expertise, and patience and I look forward to returning to Galeana's for my second car not too long from now. Sincerely, Gary Bauer
Bill Reed and New car manager Nick Kane were our sales people. Our appt. Was at 4:30, we showed up early, and they took care of us right away. Everyone was very courteous. This was our 5th purchase from there and the best experience. I would recommend to family and friends. We were very happy.
Not pushy at all we thought he was a great salesman.
by JoAnn Smith1 from DealerRater.com
November 2, 2018
He was very patient with us we came back three times check the vehicle out and other ones also. My wife and neighbor came the first time, I came the second and third time to possibly close the deal. She has wanted a jeep all her life she has finally gotten one. Ron was a great salesman and we appreciated all of his patients With us.
Kevin Reynolds was my advisor was very professional let me know from the beginning of the Time frame possibility and everything went along just as he said Kevin change my opinion in regards to the service department at this dealership I would definitely return
I've had a great experience here at suburban dodge chryler jeep . Harold and Steve has helped me the best way they could and I truly appreciate it now I can pursue my dreams and start nursing school with my new Dodge dart!
Harold was the best! Don???t waste your time elsewhere, Suburban in Garden City is the place to go for a Used car. Coming from someone who couldn???t get approved anywhere else, trust me. They???re awesome!
I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new.
I brought my new Pacifica ( August ) in for the third time (923 mileage).every visit exceeds the previous visit in terms of interacting with people that care and resolve issues ! Jennifer in parts and young man in service absolutely awesome!
Eric was very patient while I decided on color. Very knowledgeable on vehicles, very professional, honest and patient, I would definitely recommend people to Dick Scott
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