My representative was great. He was veey helpful and kept me informed throughout. This place has gone downhill ever since AutoNation has taken over. Booking a service apointment was an absolute waste of time since they could not even look at my car until the following day anyway.
Great, professional service from Ray Coleman and Amanda in finance. They gave me options, explained what would benefit me most and made great suggestions based on what I told them I wanted! They were not pushy and allowed me to be in control of my purchase
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
We had an amazing buying experience here. Nick N. Made all the difference, I always felt like he had my best interest in mind, never made me feel pressured or spoke to me like I was an idiot because I wasn’t in the industry. I will definitely be returning (in many,many years) for my next vehicle!
Made the car buying process so easy. Had all the info from cars.com so I just needed to see the car in person. Didn’t try to upsale me, and didn’t try to convince me to finance through them. Played no games about added fees, they actually overestimated the additional fees so when I got the final price it was less than expected. “JD” the Used Car Online Sales Manager was extremely nice and wanted to make sure that this was the car for us. I will definitely be considering coming to this dealership in the future for my other vehicles.
Over the course of two months Gene and Leo did an awesome job helping find the perfect Maserati for me. I can't even remember how many times I was in their showroom, on the phone or exchanging emails with those guys. Let's just say it was a lot, and they always made the time to treat me as if I was the only customer they were working with! Gene and Leo are very laid back and truly want to make sure you leave the dealership happy. No high pressure sales with these guys. They made shopping for my car a very enjoyable experience, and I highly recommend you trust them to help you if it's a Maserati or Alpha Romeo you're looking for. Thanks Guys!
Gene Smith is the guy to go to when you want a true partner in finding the right car. He was patient and knowledgeable and very comfortable in involving all his resources to get me exactly the right Maserati. Speaking of resources, Mike and especially Leo worked with me in a way that you would have thought we were friends for years. It was clear they were on my side looking for the right answer. I believe all of their success comes from the leadership of Steven Wolf and his dedication to be a positive resource for the Houston community as a whole. There are the Rockets, Astros, Texans and the team above at Helfman. Houston is the town of champions!
Very good experience when buying a car - i have been abroad - and they helped me extremeley well - replied to emails instantly - reserved my car from the phone and ready to pick it up now... david wells was my contact..
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