All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
My last car purchase was an absolute nightmare so I approached these guys with apprehension. Thankfully it wasn't warranted. Neal was straightforward and Efrem was great as well. Very friendly people and they made the usually painful process of looking at and purchasing a used vehicle enjoyable. I drove 300 miles one way for a very specific vehicle and it was well worth it. I'm ecstatic with the truck. Thanks guys.
I purchased a used vehicle they advertised on cars.com. It took until after the weekend before i was contacted by their internet sales person, Neal. From that point on, there was the usual haggling over the price of their car plus my trade.
I took the drive up from South Florida with a little anxiety, knowing nothing of this dealership.
From the moment i arrived i was treated professionally and made to feel welcome. Their buying process was state of the art and fast. If i spent more than 15 minutes actually doing the buying process, i would be surprised.
The vehicle i purchased was in like new condition, just as they advertised. The car fax was offered for free. The price was far and they honored the deal we made through e-mails. There were no last minute charges or changes.
Over all, it was the best vehicle buying experience i have ever had. Direct, to the point, no hidden fees or surprises and the car was exactly as they advertised. The staff was friendly, knowledgeable and professional. The actual buying experience was fantastic. Fully computerized without a ton of paperwork. i would certainly do bussiness with them again, even if i had to drive a while to get there. For me it was an 11 hour trip to get there and i left feeling it was worth the trip.
Jason Craft was one of the best salesman I have ever worked with, he paid attention to detail and answered all my questions and kept the whole process of buying my new Jeep Renegade a fun an exciting experience.would recommend Jason Craft to anyone needing a new or used car!
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