I recently was in the market for a Ram truck, after a short conversation about what I wanted, the salesman and general manager found me exactly what I was asking for and gave me the best deal I could find in the tri-state area. They were upfront and honest about the offer and didn't try to stretch my budget. I was super happy and will purchase all future cars/trucks through this dealership. They exceeded my expectations at every turn.
Larry was a great salesman and made the car buying experience fun and exciting. It seemed as if he was as excited as we were to buy the truck, and I???m very pleased with how appreciative he was of our business. I???m very happy with my experience at Rockland CJD and Victor in finance dept is a great addition to their team!
Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
Both my husband and I went in for new / used cars and left in a few short hours with very reasonable prices but the process went very smooth. Our sales man understood our wish list and we didn't waste a lot of time "exploring" too many irrelevant options!
Came in due to transmission stalling and needing to get into work ASAP on a Monday morning. Turned out I was overdue for an oil change! Thomas stepped up immediately and made sure to get me in line for this to be done ASAP! Thomas was very proactive and showed leadership skills that any team would be proud to have! Ask for Thomas J Biggie next time you go in!
I came in to inquire on what to do with my Jeep Cherokee Limited which I have 1 month remaining on my lease. I was offered with multiple options. Matthew A. Is so ???freaking??? good that he was able to convince me to sign up a new lease. Matthew A. Knows his job pretty well. He showed us all about the grand Cherokee. Most importantly, Matthew is not only a good salesman but the great host as well, contanstly asking us if we need coffee, water, etc. we love our new Grand Cherokee Luxury 11
My name is Hanna Ryan I have 2005 chrylser town & country Mr Alexis Vera is my service advisor he knows exactly what service my vehicle need and because of him my vehicle runs like a 2018 town & country.
The staff is very friendly and accommodating. I get great service on my vehicle. As long as it is isn't anything major my waiting period is not long.
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