I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
My family and I have purchased 2 Dodge Journeys from Commonwealth in 3 wks. 2017 Dodge Journey SXT & 2016 Dodge RT. Hands down from the time I walked into the door I received VIP treatment. Tyran Morris, Shawn, Juana, Kenny, Howard, Ed, Rickey, & Mike. I may have left out someone but all went above and beyond for my family.. You have built a lasting relationship with my family thank you!!
They were unable to help me with the vehicle I preferred to purchase. I had difficult because my credit score was low, but they did try to help me with that . However we could nit come to terms with a comfortable car payment for me. The salesman was very personable. But, I called before I went there and explained about my credit informing management that my situation was difficult and that I did not want to come all the way out there and not only be embarrassed but waste my time. He assured me that would not be an issue. But I ended up wasting my time nonetheless and being embarrassed as well.
Went In Commonwealth Dodge Today after Attending the New Car Show Last Weekend, I Wanted to Trade out of the SUV I Was In, I actually Traded my 2015 Mercedes ML350 for a New 2017 Dodge Durango Citadel , I am Very please With the Quality of Customer Service I received today, if your looking for a New Vehicle I suggest you give them a Chance.
My husband passed away 2 months ago. I was left with 2 cars I've never been comfortable with (too big for my taste) & not a lot of money. Alex worked with me, & now the big cars are gone, & I'm in a 2017 Chevy Cruze, that will be excellent, reliable transportation for my son & me. Alex is knowledgeable, personable, funny, & he has heart. You cannot go wrong working with him! Thank you, Craig & Landreth -- & especially Alex -- for putting my mind at ease. Last night was the first night I've slept more than 5 hours since losing my husband. Peace of mind is everything (& a cute car doesn't hurt!).
I am.amazed at not only the fabulous inventory they have but also with the gracious customer service I received.... It's hard car shopping and being a woman because I always feel like I'm being taken advantage of, but not with Craig and Landreth... They walk you through the process from start to finish and get you the best deal possible.... I will never car shop any where else again....!!!
After dealing with Frank Ford for many years, I had grown accustomed to quality professional business at their dealership. However the back end is equally impressive. The entire team of service professionals deliver quality and professional results keeping our Charger RT Max running like the day we brought it home. Thanks so much guys for taking care of us so well.
I thought Domonie Cochran was very kind and understanding others needs, he lives in the real world. He was not pushy in anyway he made me make my own decision. It seemed as if he did all he could do satisfy me and my needs. I would say he is a good man.
Sold me a new Jeep and fix my old Jeep for employe
by Jerry Bertschy from Brandenburg Kentucky
October 1, 2018
My wife needed a new car and we went there on the 4th of July they sold us a brand new compass and fix my old Liberty for employee pricing plus they fed us burgers I told him what I wanted for a payment and they came in under
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