Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!
My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.
I never thought buying a car would be so easy. Daylin is extremely professional, helpful, and great to work with. She made this process incredibly easy. The entire car buying experience was a positive thanks to Daylin. 5 stars.
Daylin and the entire crew at Buhler and Bitter made buying a new Jeep easy and pleasant. From exploring models and looking at several choices to deciding on the exact model wrangler to purchase. Daylin completes the paperwork quickly and efficiently. Highly recommend the team at Buhler and Bitter!
Had a fun painless experience with the purchase of our new Dodge. Alex Jodogne was knowledgeable salesman. FULLERTON DODGE is close to home and I am sure we will be back in the future. Thanks again Alex for a wonderful experience.
Both my husband and I went in for new / used cars and left in a few short hours with very reasonable prices but the process went very smooth. Our sales man understood our wish list and we didn't waste a lot of time "exploring" too many irrelevant options!
I drove down to the dealership to see a CPO Jeep Grand Cherokee they had on the lot and ended up leaving with a great deal on a brand new one and they got me out of my tough situation with a lease I was in. Claire was absolutely wonderful. She made the whole process so seem less, understood my concerns and budget, and worked with the sales manager to make it happen. Claire, the sales manager, and finance rep. stayed late for us and had a great positive attitude the entire time. No pressure was put on us and we felt extremely comfortable. They couldn’t get the car detailed that night but Claire made sure to get it cleaned up and ready as best as possible and promised a full detail the next day. It was completely worth the drive down to Buhler!
Great Service adviser Ray. Very fast and efficient. I dropped my vehicle off and all services were done quickly and well. I will use this dealership again for service as well as purchases.
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