I have bought many cars over the years (more than 20) and without a doubt this was the best experience that I ever had. Alan was honest, courteous, knowledgeable and excellent at follow-up. I received a good price on the car and a very fair value for my trade-in. Most was handled over the phone before I even got to the dealership. The actual purchase was handled quickly and efficiently by the sales manager. I can't say enough about the professionalism at this dealership.
been looking for a car for a while, and stopped in here couple times with no sucess. hubby and i went in today and FINALLY!! we got into a new jeep cherokee which we both love!!!! thanks guys, we will definetely return in the future!!.. See mark he will hook you up😀
Had a great experience finding the right car for me within my means. No pressuring to buy a car I didn???t feel right in. Had a few requests that were met with LNP problem. Mr Hammond was ver friendly and professional. Would deffinstelt recons this dealer as I already have!
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
We spent the day at this dealership and couldn???t have had a better experience. They met our needs and went above and beyond to accommodate our requests. I am so impressed with our salesman, he really treated us well and his experience showed. He was so patient with us and I am confident he gave us the best deal possible.
Dave Baldwin, my salesman was a perfect match. Very helpful when transitioning to a new Jeep Compass from a much smaller Mitsubishi Lancer. He was very knowledgeable about the various incentive programs available and picked the perfect vehicle for me and my driving needs. I would recommend not only Dave Baldwin but the Jeff D'Ambrosio Auto Group for your next vehicle lease or purchase.
On Monday, October 29, I purchased a 2018 Jeep Compass with the experites of Jeremy Winters. Jeremy was fantastic, he was so knowledgeable. I went to the dealership to look at two other cars the compass was not even on my radar. Jeremy showed me what I wanted to see but then he suggested the Compass, and I knew this was the car, if it wasn???t for Jeremy???s expertise and knowledge of people and cars, I would Never have been satisfied. This is the fifth car in our family that we have purchased at Jeff D???Ambrosio by Jeremy. I just want you to know that you have a Gem in Jeremy. He is so friendly, customer orientated and a pleasure to work with. He has made me one happy customer. Thank you so much Jeremy for beeing a caring and wonderful person. Sincerely, Judi McCulley
I have recently leased my first truck through Dave Baldwin and I couldn't be happier with the service I received. Leasing my first truck was pretty stressfull but Dave was extremely helpful at evey step and made the process very smooth. I would highly recommend his services.
My husband and I came to the auto service area because we had the low pressure tire light on. Scott Payne was the person that took care of us. He put air in our tires immediately, to get us on our way. He was so pleasant and accommodating. The next day my husband had to go back because the light was on again. Scott helped him and explained to him that there was 4 cars ahead of him, (it was a busy Saturday.) He kept my husband informed of his wait time and that we had a leaking stem, as soon as they found the problem. Scott, always greets you with a smile and is very helpful. This is the kind of people that makes you want to come back to your dealership. Thanks Scott, Maurice & Brenda Treadwell
After writing on my survey about a handicapped concern; the need for a foot stool to enter the back of the shuttle van, the owner, Jeff D' Ambrosio, called me. He had reviewed my comments, checked out the problems and assured me that the problems would be corrected. He would buy a foot stool for van access, purchase some chairs for the waiting room lounge that shorter people (I'm 5ft 4in) ) could sit in without getting back pain and addressed a miscommunication about what time my car would be finished and ready. Good customer service is vital to all businesses, and I feel Jeff cares about his business and his customers. I am now willing to change my initial rating to all top stars, 10 stars to Jeff D' Ambrosio.
Paul was excellent!! Got us exactly what we wanted and was the most efficient and friendliest car salesman I have EVER dealt with!! Will definitely return and will ask for Paul when in the market for a new car again!!
Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
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