They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Had a check engine light on and also had a recall. Had an appointment at 7am and had me out around 11am. Service Tech was polite and professional. This was my first visit to Ontario Dodge. I will be back since I will not go to Victorville Motors ever again. I was there customer since 99 but when they changed owners and replace the older timers the service went down the hill.
By far the BEST place I've ever been to for my needs, I really needed an emergency oil change for my car, the dealership I originally go to is a headache, I needed an appointment and my work schedule would not allow me to go but I called here and their open services until midnight and very affordable with additional services, extremely helpful and informative, very professional and here you feel like home. They really do treat you like family. The gentleman I spoke with is named Dorian. He really made the experience better and he really knew his stuff and procedures for what I should expect. I'm usually skeptical and paranoid when it comes to my car because you never know but after my visit this place is definitely my go to and my recommend to if anyone needs help. Most definitely send them to Dorian for top quality experience.
Ned was very professional, Very Transparent explaining estimate in detail. Will definitely return for future service. I came in to get recall completed as well as Oil Change & Tire Rotation. Was able to wait, Work was completed in no time !
Spectacular service! In and out in less than 45 minutes for a factory recall. Professional and timely. Would recommend this dealer to everyone. Much faster than the dealer in Ontario and that was without an appointment!
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