Eric is very enthusiastic, I made several calls to him today. I am traveling over an hour to purchase a recent trade-in. I asked for more photos and Eric had them e-mailed to me within five minutes. I am also in sales, I understand the commitment to customers is #1 always! Great job Eric! My wife and I will see you soon, looking forward to driving home with our new/used truck. Thank you. Jim and Jody Harder Binghamton, NY.
I can here with my family and i was looking at cars for my next lease. we had phil and he was absolutely amazing. telling us everything about all the cars we were looking at and trying to make the price just right. when it is time to come for a new car, i will definitely come talk to him. he helped us out with so much and we appreciate all he did for us!
Phil was very nice to work with during my process of purchasing a new vehicle. He answered all my questions in a professional manner, was knowledgeable, and worked on getting me the best deal possible.
I had spoken with Eric on the phone about some cars which had been sold when I went to the dealership. He mentioned a Jetta which I thought would be too small for me. Turned ou it was perfect for me. They held the car for me a couple days while I dealt with my insurance company. They even extended the hold but it was worked out. The Finance Manager went over everything and couldn???t have been friendlier. Eric was a professional & everybody at Scranton Dodge deserves Kudos.
First time buyer here, having a family friend mechanic who rebuilds cars, i've driven salvage title cars for years, and so never had to enter a dealership until now...the past few weeks have been pretty stressful with trying to find a great vehicle to fit my needs and budget, i spent many days in and out of several dealerships in the NEPA region, and have found far too many unprofessional people who just didn't have that kind and friendly, personable but professional attitude...i walked into this dealership on a very busy saturday and met josh, he was polite and professional and engaging, he offered a good deal of information and answered questions, then a test drive...after all was said and done i walked away a very happy customer! love my new car and my experience here. Will definitely recommend to any car shopper! thank you!
Dead battery; an inconvenience and easy to resolve until it is discovered when you need to leave immediately for a non scheduled early delivery hours away. Craig asked how soon we could get there and had us on the road in short time. The Acura service team has always been professional and courteous. Yesterday they proved themselves to be fantastic and even CARING when they asked about the delivery. Our 7lb 4oz granddaughter.
I worked with Neil McCann on an Accord lease. Last year my husband bought a Pilot from him. He is extremely knowledgeable and helpful. He was very patient with me as I considered my options. I like how he wasn???t overly pushy and allowed me to take my time with the large financial decision. This was the best sales experience I???ve had when purchasing a car. I also worked with Karissa when researching my options online. She was also extremely helpful and prompt with her responses. Thank you Neil, Karissa and Motorworld!
Today I bought my first Lexus. Aldo was my salesman. He went out of his way to ensure that from start to finish my experience was extraordinary. Aldo is extremely professional and knowledgeable of the brand. He gave me a great deal on my 2019 NX 300 F sport. Bill,the finance manager, was super friendly, knowledgeable, and professional. I have to say the entire staff that my husband and I encountered at Motor World Lexus delivered exceptional service. If you are looking for an unbelievable car and exceptional service, look no further than Motor World! Aldo helped to make my Christmas a little more merry!
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