My experience with purchasing my BRAND new Honda Accord Sport at TEAM Honda the smoothest and easiest purchase. I so appreciate the professionalism of Mr. Kevin S. and the overall atmosphere of the dealership. I only encountered positive and helpful employees here with no pressure. I highly recommend this dealership to anyone who wants a positive shopping or buying experience. I drove all the way from Slidell to Baton Rouge to purchase my new car.
The dealership answered all of my questions and concerns, and went out of their way to make sure the vehicle I purchased was exactly what I was looking for in terms of size, dependability, color, and more.
My salesman Tommie put me in exactly what I needed / wanted before I knew it.. I went in looking for a sports car and came out with a luxury sedan that is better than a sports car and has all the feel of a sports car but better. Oh!! AND I got the most amazing deal.. Manufacturers warranty in addition to a 100 thou mile 2 year.. great financing and personal attention.. !! Thank you!!!
Came in for oil change and tire rotation. I knew I may have a recall. Brad greeted me got me set up, I asked about the recalls and JOE looked them up very quickly. Then I recognized a familiar friendly face, Tim Huffstutter! Always great to see a friend, he gave me a tour of the NEW facility and showed me the incredible new customer waiting area. After all was done I got to meet Chris Rainey who was also very friendly and informative when explaining what the recalls were for. Great experience and have come a LONG way.
If you do not have the time / place to sell on your own, CarMax is perfect, BUT a little strategy might get you a better price. During the time before & during your car being appraised, you will be chatted up by an associate. They will ask you if you've checked online sources to get an idea of what the car is worth. It wouldn't hurt to spin this to your advantage. If I had to do it again I'd give them a slightly high target price that I want. They say they don't negotiate, but giving them your target up front might very well get you a higher price. Once they show you the results of the appraisal & price, that's final. You have to take it or leave it. Best of luck.
I went in to buy a used car for my daughter but the sales person explained an amazing lease. She and the sales manager spent hours trying to make it work. We leased a new car for the price I wanted and have all of the protections I wanted. I will be out of my Mercedes lease next year and I will buy an accord from them.
Very nice people and dealership that works very quickly on the work to be done. The mechanics are very fast and knowledgeable. I was disappointed to hear that the lifetime warranty I was given when I bought my truck from this dealer just 6 months ago (was Matt Bowers 6 months earlier) would be honored there but NOT my zero deductible since different owner of dealership now. I understand its a different owner but it seems to me that if they want to keep customers coming back for future purchases, it would be wise to cover zero deductible as promised just 6 months earlier from this location as opposed to me driving 3 hours to go to Matt Bowers location in Slidell (I live in Marksville and drive 1 hour 15 mins because of lifetime warranty). Especially since the change of owners is not the fault of the buyer.
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