It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
I needed a car very badly but wasn't ready for one because i never imagined i could get what i actually wanted! Then a deer changed all that. My Dad suggested we go to Crivelli's because he always has a great experience with them every time he brings in work vehicles.
In the age of huge car sales 'monopolies' in the it's nice to have a dealer that will listen to you and what you want and need from a vehicle and make you feel like your car purchase is the most important one! You can always find the same people to help you and are genuinely glad to help you with any problems or questions! You do not get lost in the shuffle here!
Michael Crivelli searched and found me my perfect car, my Subaru Crosstrek! It is just what i wanted and he made it a reality.
Michael Crivelli and his team are always available with after-purchase care, too! I've had questions, lost my keys in the recycling, gotten a little dent and needed maintenance advice. I never doubt they can solve any problem i may encounter, and with a fabulous attitude and smile!
Thankyou Michael for your great service !
I’ve bought a car from 2 big dealerships and one small auto sales before but Loudon has been my best experience overall. There was no hassle, no pressure and could take as much time to make my decision. I was worried about financing since my business had just failed and needed a van for work at my new job. They were able to obtain financing for me and got me the vehicle I needed! Going to pick up the vehicle and sign papers I expected it to be a while since that was my experience at those big dealerships but I was able to get in and get out in a half hour on a Saturday. Van has been running great with no issues. The service was excellent as they worked with me and took many of the headaches away. Thank you so much!
Bought a used truck there. Dealt with Eric and Todd throughout the process. Both were great to deal with. They even replaced the gas tank in a very timely manner for me at no extra charge as it had a leak. This has been my second purchase from Loudons and both were excellent experience!
There is never enough that can be said about how good of Chance is at his job, he made it easy for me to decide what I would be happy with. He is such a social person I felt really comfortable with him helping me and glad he was the one who helped me out.
The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
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