My last car purchase was an absolute nightmare so I approached these guys with apprehension. Thankfully it wasn't warranted. Neal was straightforward and Efrem was great as well. Very friendly people and they made the usually painful process of looking at and purchasing a used vehicle enjoyable. I drove 300 miles one way for a very specific vehicle and it was well worth it. I'm ecstatic with the truck. Thanks guys.
Most affordable with bells and whistles we'v owned
by Loving my Dodge from Findlay, OH
December 20, 2018
This van meets our needs for comfort, roominess, ease of drivability and overall style. We love that it has all the gadgets at an affordable price
Looking for a very particular truck. Bob Benson was the only dealer of 6 I talked to willing to go get it at the price we agreed to. Picking up my new F250 Friday. Awesome job - Thank You Bob and staff!!
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
Found exactly what I was looking for! Very friendly, fast, and courteous staff, especially my salesman Rocky and my finance man Dan! Thanks guys for such a smooth and seamless transaction! I highly recommend this dealership!
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
Excellent Customer Service. Always hospitable.Everyone treat you special. Everyone from salesperson, manager and finance manager make sure you have the best offer available and affordable.
Great family vehicle
by Natester from Holland, MI
August 26, 2018
Love the stow n go seating! Absolutely the most versatile seating arrangement I've ever seen. There is TONS of room in the back with both rows of seats down. The versatility of putting down just the back or side seats to have room to haul stuff and still have safe seating for a kid or two has been fantastic. I put 235,000 miles on the van and it has been a reliable ride for nearly all of those miles.
Jason Craft was one of the best salesman I have ever worked with, he paid attention to detail and answered all my questions and kept the whole process of buying my new Jeep Renegade a fun an exciting experience.would recommend Jason Craft to anyone needing a new or used car!
Love my minivan
by Ladyfreightliner from Dodge Center, MN
December 17, 2018
I never used to like minivans but now that I own one I don't know how I lived without it. Plenty of leg room, comfy seats, seats 7 so we can take the grandkids in one vehicle. It has the stow n go seats so I can still haul things. Absolutely loving it!!
Have you ever had an experience so above and beyond it makes you wish you had never gave a perfect survey before that time? I do, because 5 stars isn’t enough. I now need 10 stars to express how excellent the service was. I was recently traveling from Florida to Maine and I had broken down in Anderson South Carolina. The service Manage Darryl and the two mechanics (I wish I remembered their names because they were both awesome!) who diagnosed and fixed the issue all went above and beyond to get me back on the road. I could not have imagined the process going that smoothly or having that kind of service. Thank you Piedmont Ram! Ten Stars!!!
by Everfloat from Salem, VA
December 18, 2018
We bought this van as a replacement for another make and model that gave up the ghost. We haven't had it long, hence the 4 on reliability, but so far it runs well and my wife loves it.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
Was looking for a car for a 16 year old. Cody was very helpful and friendly. Although we didn't purchase a car, our experience was awesome.
by Family Minivan from Ontario
November 23, 2018
Good family car for the price , you get what pay compare to other brands of minivans , not bad at all , but they need to update the model , the new 2019 is the same same , and they should add ad optional AWD
I went to view a vehicle I had seen online and within an hour I had purchased it. The salesman Shane Peale was wonderful to work with. He was knowledgeable, courteous, and efficient. I got a good price on the car. I obtained financing on the spot, and within an hour I was the proud owner.
Dodge Grand Caravan
by Sarah from Cincinnati ohio
December 14, 2018
I love it, it’s a great van for the family and haves a lot of space for all my kids toys and luggage and groceries
All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
Drove this twice as a rental
by Anonymous from Irvine, CA
November 19, 2018
As title suggested, I had drove this car twice now for longish distance driving.
In terms of practicality, family did not complaint so that's a positive. My only negative is the boot a bit small compare to our Passat.
As for driving experience, I had and will continue to say it's a bit like driving a tractor. The wheel was relatively heavy comparing to all other cars I had drove. Given that I can confidently drive it at night for 90 miles from San Diego back to Orange County so maybe it does deserve some credit on handling department. The braking is ok but if you drive sensibly then I don't think it will be an issue. If you do blindly follow, aka tailgating, I have no confidence in its reactive time, anyway just don't.
Overall, a good people carrier but don't expect any fun driving experience.
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
This car is the worst vehicle I've ever own.
by Upset from Dundee, ny
December 2, 2018
After the warranty everything is braking, it is two years old, and I've had to put almost 3,000 in it really bad on the road.
My sales representatvie was Joe Vogel. He was very patient and kind to us. He was very helpful to us in helping us find the vehicle that we needed. He was very up front and honest and straight forward with me from the very being when I explained the situtation and what we needed and a time frame we needed a vehicle. Joe sayed with us the whole process. He made the whole process easier and less stressful for me. If anyone needs any help finding a vehicle that fits you, your situation, your financial situation or even a vehicle that is best for gas mileage, he would be the person to talk to. Just ask for Joe Vogel.
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
I had a very nice experience buying from Hyundai. Mrs. Cynthia was very sweet and helped me with all of my questions. I was welcomed with smiles and I didn’t have to wait on someone to help me. I appreciate Jordan for helping me find the perfect vehicle.
Was looking to replace my Toyota and get into a full size truck, looked within 300 miles. Was very impressed with how quick and polite Josh was with returning my emails. He fought hard to get a deal done and we did. It was a great purchasing experience!
Stow and Go Seats Makes It So Versatile!
by JWIndy from Indianapolis, IN
November 24, 2018
This mini-van is roomy and comfortable for short or long trips! It has been extremely reliable. No issues, just typical maintenance items. The stow-n-go seats allow you to haul really large things, just like a truck. Very handy!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.