My home and new Durango where flooded during hurricane Florence. They found the same Durango in Virginia, fetched it for me, and we had all the papers signed in less than 2 days! Awesome customer service. Couldn’t be more pleased with their staff. Special thanks to Raven and Joe!
I would like to thank Larry and the whole service department team for the repair on my 2018 Jeep Cherokee. I know i was aggrevating at times, but through it all they went above and beyond to fix the issue. So thank you Larry for your help and understanding! We have purchased 2 vehicles from Toler, and we will continue to do business with you. Thanks again.
This family owned dealer is simply far superior to any other dealer I visited. Forthright, honest, easy to deal with, and knowledgeable. They agreed to open up on a holiday weekend just to accommodate my schedule. The vehicle was in the exact shape they said it would be. The price was fair and the process was fast and with no pressure at all. I drove over 2 hours to see a specific vehicle and these guys made it worth the trip. I couldn't be more pleased. I'm confident you will also be pleased if you visit Tiger, Erin, and especially their superstar softball playing daughter with the big personality ! Don't hesitate. Go see them.
Operating with only half power and a skeleton crew. I called without an appointment for a water pump remove and replace, the service manager took me in and gave me a loaner car thinking it would possibly take a day or two. They called back at 1000 and said it’s ready. I was amazed! That quick! These guys were Great for a department in the middle of a hurry recovery!!
Riverside Ford has my highest recommendation for purchasing a new or used vehicle. I was very pleased with my car buying process from start to finish. The staff represented the Ford company with top notch customer service and professionalism. I am pleased in every way with the vehicle I purchased as well as the buying experience.
I was in the market for my "Dream" truck, but not willing to pay the price that new trucks are cost now. Although I was not willing to pay the high price of a new truck, Raven and Brett worked with me to find the truck I wanted. Although the truck was used, it was a great deal, great truck, low miles, perfect fit and had everything I wanted. The staff was great to work with. I will recommend Mike Tolar's to anyone looking to buy a new or used vehicle that ask for my opinion.
2 vehicles purchased = Customer Service Excellence
by M&T Bishop from Swansboro, NC
October 1, 2018
My wife and I purchased a 2018 Jeep Wrangler Unlimited Sahara in May 2018 and a 2019 Ram Limited in Sep 2018 from the Mike Toler FCA dealership in Morehead City, NC. Both transactions required sourcing our selected vehicles from another dealership. Our experience was without stress or pressure and we give our highest recommendation to Raven Bolster for all of his patience, professionalism, knowledge of product and commitment to find us the vehicle of our choice. The whole Mike Toler team behind Raven made our car buying experience a positive event and we look forward to a long term relationship.
I am a Paramedic and Firefighter for a couple of Carteret County Fire Departments and Hurricaine Florence had me working several days straight.
My car had flooded and was totalled by my insurance company because all the electronics were shot. Misty Long was hands down one of the best salesperson, not just because she's family, she didn't let "settle" for something that I didn't really want on the lot. She knew I had my eye on the Compass Latitude 4x4 and she made sure that I got in it, well within the price range I was looking for. There was no bartering and back and forth. I have walked out of a dealership in a car and felt like I was taken advantage of on numerous occasions, but that DID NOT happen here at Mike Toler. Needless to say, I know where I'll be found next time I'm in the market for a new vehicle in the future!!
by Bruce & Virginia Maddox from Atlantic Beach, NC
July 3, 2018
I just wanted to say "Thank you" for the superior service we received from your service department...our beach Jeep died on us last week and would not start....not only did you arrange for it to be towed to your dealership, but you also arranged for us to have a loaner vehicle while it was being repaired...you were a life saver and we will forever be greatful for the kindness and professionalism we were shown. We will highly recommend you to all of our friends and business acquaintances. Thank you again for all your help.
From walking into the clean facility to being greeted by the friendly staff everything was top notch! It started by being greeted by Brent, a great test drive and information on the car by Gosh, Raven completing the deal and Joe the business manager getting us everything we needed to get on the road! we are from New York and will never not buy a car from Mike Toler Chrysler/Jeep. We loved our experience!
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