The "ENTIRE" staff was EXCELLENT, I have instantly made this Dealership my "Home" for Dodge/RAM, I will definitely recommend this place to my friends and family, thanx "Mauro" and "Charlie" for making my purchase an enjoyable experience!
Great family car
by Drymopfirst from Watertown, WI
January 6, 2019
We recently upgraded from a 2006 and this is both so much better and so much the same. It really feels like we are driving a new version of our favorite car.
All the staff at Biurne???s Are knowledgeable, courtesy and caring. Their vehicles are exceptional value for money. I love the service department. Ben is wonderful. He cares about you and your vehicle. I trust they will take care of my car, like it was their own. That???s a quality that I feel has been lost at other dealers and service department. Thsnk you. Keep up the good work. I recommend everyone to go by and experience the special treatment.
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
We did our entire deal over the phone/internet. When we arrived, we were greeted immediately. Irish Dave had all of the paperwork complete and ready to go. He is a fantastic salesman and an all-around great guy. Definitely recommend the dealer and especially Irish Dave!!
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
My husband and I have both bought new vechicals from Rick Mook. He is the best salesman they have he always goes the extra mile for you. If you want to feel great when you leave go see them!
This Van is the most versatile
by Sczech35 from Manitowoc, WI
November 7, 2018
This is the best buy for the money. You can haul just about anything in it, and still have great seating for 4+. Great features: easy open/close doors, adjustable seats, Great cargo space, very comfortable. We love this for easy access as we are handicapped. A Great Car!!!
The team helped me in every way possible to get the car I wanted. You can't ask for better group of people. That I will always consider my friends. Thank you so much!
Best one yet
by Big Dave from West St Paul, Manitoba Canada
August 21, 2018
I've had seven Caravans and I've enjoyed this one the most. I got this one loaded with everything and the only complaint I've had since day one is that the new version of Uconnect and it's voice recognition capabilities compared to the older ones is not as good.
I leased my Hyundai Elantra because I love getting a new car every 3 years. I leased in 2012, 2015, and 2018. This third time I leased an Elantra SEL and love it especially the new features using my iPhone, the camera when backing up, and the sideview mirror that beeps when another car is approaching. The car drives nice and I'm so glad I made a good choice.
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I have owned 5 since 1999 need I say anymore
by pat5caravans from richton park illinois
November 28, 2018
It's big. It's safe. It's extremely reliable. Unbelievable value. Ask anyone that owns one. Your wife will love it. Don't spend 10K more for an SUV. Save the money.
I think this car is good for anyone looking for a mini van with lots of space, that is safe and very comfortable. Drives very well and reliable.
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