I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!
by Ethan from sterling optical from West Seneca my 14224
November 21, 2018
Rich perry took care of us and did a fabulous job. Very convenient and seamless without any headaches, which is almost unheard of when it comes to buying a car. We reached a great deal with Rich who is a stand up guy.
Bought a 2014 Ram.. it was "inspected" that day....Brakes were grinding as I approached my driveway that night after buying it. Took it back for "service" the following week... "new" brakes put on it by them.... they squeal now instead of grind. They replaced the single bad brake pad because they were obviously understaffed and pressed for time. Lesson learned. If you are a normal weekend warrior that can do brakes and oil changes yourself, do your own trusted work... sales department was great but "service" department sucked.
I had been causally searching for a new F-150 online and Basil popped up in my search. I fell in love with the 2015 Platinum F-150. Drove 315 miles (one way) to trade in my truck, which Joe gave me what I would have gotten if I had sold it privately. Kire is the man! He is the glue that kept the transition running smoothly. With the help of Amber and Rob, I would definitely recommend Basil to anyone and would come back!
I purchased a 2015 Subaru Forester from Jim Filipski and Jim made the sale easy and professional. I trust Jim's advice and will definitely purchase another Subaru from him in the future. Northtown Hyundai Subaru is most fortunate in having Jim as a top salesman.
I live in Rochester ny. Made the trip for a low mileage used car. Turned out to be just what I was looking for. Very friendly sales. Competitive price. Even helped get it back to Rochester. Nice buying experience.
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
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