The people that work here are very accommodating. They are friendly and patient. I moved here from Northern Virginia about two years ago and did not know where to get my car serviced. I broke down and took it to the dealer's service department. I am so happy that I did. I will go no where else. I have two Ford Expeditions and will buy any future vehicles from this dealership. They are fast to get you in for service, fast to get you out, but most of all... they are honest!
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
Poor service 2 hour wait to change 2 front tires and wash the car > many other problems > had to wait 1 hour for a Lincoln loaner car very slow service > Front tires were worn out would not pass inspection and had just bought the car from Williams and less the 1000 miles use from time of purchase.
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
The salesman was very knowledgable and answered all of my questions. The purchase process was easy and there was no pressure. My vehicle needed a repair that was taken care of within a few days. I would highly recommend Williams Ford to anyone looking for new or used vehicles.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
I have been buying cars every 3 years for the past 39 years. This was the best experience I've ever had. My salesman was informative from the first phone call. He worked around my schedule and even came in on his day off to meet with me. They gave me a great price on my trade and I left with a better deal than I thought I'd get.
I plan on coming here first for my next purchase.
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
have a 2013 Kia Forte used for business and have over 100G on the car. Although car not purchased at Williams the service department has been great! Totally upfront about what needs to be done and cost .. at 100G service they gave me a loaner at no charge. Based on the experience we have had we bought a new car from Williams. Recommend Williams Sales and Service.
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
We purchased a vehicle here and would definitely do so again in the future. David was great to work with and made the whole process very easy. He was able to guide us through the process of buying in NY and registering in PA. We also liked being able to see the complete Carfax report.
This is my 4th Grand Caravan over 30 years
by Brian from Thornhill
December 10, 2018
I use it primarily as a people mover for shuttling people around. The basic vehicle has performed pretty well. Beyond the normal maintenance, we've had to replace the rear a/c unit as it developed leaks. Also, the Uconnect system has given us headaches as it corrupts the phone directory downloaded from my phone, and Chrysler wants to charge a very unreasonable amount to replace it, even under warranty. This van has shown a little more rusting than my previous owned caravan, especially around the windshield .
This is the best location to find gently used pre-owned vehicles! Kate was an amazing help and Chris is not just a great businessman but a very caring human being! We were so blessed to have been guided to Snell's! We got the best deal and Chris moved mountains for us to make this possible! Thank you so much!
Great family car
by Drymopfirst from Watertown, WI
January 6, 2019
We recently upgraded from a 2006 and this is both so much better and so much the same. It really feels like we are driving a new version of our favorite car.
Great small dealership. friendly and helpfull. I drove 3 hours and would buy from them again. He stands behind his cars as advertised
Love my minivan
by Ladyfreightliner from Dodge Center, MN
December 17, 2018
I never used to like minivans but now that I own one I don't know how I lived without it. Plenty of leg room, comfy seats, seats 7 so we can take the grandkids in one vehicle. It has the stow n go seats so I can still haul things. Absolutely loving it!!
The people here are awesome. Traded in my old vehicle on a used one they had. Gave me a fair price for my trade and kept me within the payment that I was comfortable with.
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
Love the stow n go seating! Absolutely the most versatile seating arrangement I've ever seen. There is TONS of room in the back with both rows of seats down. The versatility of putting down just the back or side seats to have room to haul stuff and still have safe seating for a kid or two has been fantastic. I put 235,000 miles on the van and it has been a reliable ride for nearly all of those miles.
Always a good time. Wonderful staff. Great owner. We have dealt with Van several times. Even helped when we turned in my Dad's van after his passing, when the dealer the van came from was zero help.
Great reliable, affordable and comfortable minivan
by Parents with a toddler from Riverview, FL
November 26, 2018
My husband and I bought a 2016 Dodge Grand Caravan SE new in April 2016 in Puyallup WA just before our son was born in May. It's been perfect for getting a newborn in his carseat carrier in and out of the car. We've transported a full couch in it with all seats stowed except the seat our baby's carseat was on. In April 2018 we traveled cross country from WA to PA, through mountains going up to Mount Rushmore. Then in September 2018 from PA to FL. During both travels we were fully loaded down in the minivan and towing a Jeep Patriot fully loaded down. We never had any problems with this vehicle. We loved it so much that we just traded it in for the 2018 Dodge Grand Caravan SXT with all the upgrades.
Written November 2018
The Experience with Mikey & Nikki, made buying a first car an easy Journey. We couldn't have asked for any nicer & educated team.
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
We had an awesome experience with Robert at Royal Ford. He did a great job helping us find the right car for us. Would deal with him again in a heart beat!!
by Everfloat from Salem, VA
December 18, 2018
We bought this van as a replacement for another make and model that gave up the ghost. We haven't had it long, hence the 4 on reliability, but so far it runs well and my wife loves it.
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