I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
Dan made the buying process painless from the beginning to the end. there was no pressure and the went above and beyond to try and get em the best rate for my loan.So far, we are pleased with our purchase and are grateful.
Saw the truck I wanted on cars.com at 4:30 in the afternoon on Saturday; called spoke with Dave and by 5 I had put a deposit on the truck. I was able to get to Jims Auto Sales on Tuesday... I arrived at noon and was leaving with my new truck by 1:30!
Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
I just bought a beautiful 1996 Chevrolet Camaro Z28. I am totally blown away by Rich the owner Jim the finance guy. These people are the best car people I’ve ever dealt with. The car is spectacular. I am a classic car senior guy. The car had 4600 original miles. I flew up From Long Island NY. The owner Rich picked me up at the airport, drove me to the dealership. I saw this car, was shocked at how perfect this car was. Jim in Finance, is one of the nicest gentlemen, I’ve ever met. Buy Your Car here! They are totally honest and dependable! Bill Hicksville NY.
I've purchased numerous vehicles and have always been very pleased with the sales and service. Chris and Thom are excellent to deal with and Eric in service is outstanding. Will be back in time to purchase again!
To start off with... Dean was awesome!! no pressure he was all alone when my wife and I stopped in, and very busy. But he took a second to acknowledge us. We were there about an hour and a half and left with a 2008 Tahoe. Simple, Fast, Easy !!! the way it should be. I would have felt better if Dean let me "beat" him up on the price a little more but I still feel i got a good deal!! LOL. I think it is funny reading the other reviews, because we had just came from Brunswick Ford too (I'll never go back).
engine light came on so went in to have it checked out
by campbell435 from DealerRater.com
November 5, 2018
I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved.
This was the best experience in purchasing a car,since this was my first time buying a corvette. The sales rep Kevin came out and asked if we wanted to take the car out for a spin, he gave us the keys and explained the way to go . No matter what question we asked Kevin he was able to answer.we purchased the car and Kevin did all the arrangements. When we picked the car up Kevin,was there to show us all of the features the car offered. He also was a great help tying in Onstar and Sirius Radio. It was a great deal.
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